Matthew Yeramshetty Email & Phone Number

London, England, United Kingdom

Dover, England, United Kingdom

• Working as an outsourced and part time assistant to the Director of a Global PR & Communications Agency, I have been proactively supporting the Founder with a range of tasks including:
• Corporate research and market assessments
• Client support and interaction
• Detailed research into the Indian energy & infrastructure markets
• Day to day company administration

Gloucester, England, United Kingdom

• A varied role, I ensured the timely and successful delivery of responses / solutions to both changing customer needs and corporate objectives. To this end I achieved a 76% positive response from resolved Customer.
• Crowd management during Covid-19 lockdown providing help and solution with a cheerful and supportive nature.
• Assistance for walk-in and telephone queries.
• Maintenance of office records in database and physical files.
• Accomplish for a 60% increase in customer retention during first 60 days with attention to service delivery.

India

• I collaborated to develop the best Channel Partner strategies with our key real estate agents to achieve their renewal target
• Account Management of over 200 real estate agents in the CA region. Coached them with referral and Sales Process.
• This included a 79% success rate of sales for real estate agents providing them with accurate geographical marketing.

India

Concession prevention was a pilot team for Risk and Fraud prevention. responsibility to ensure that risk policies and controls adhere. Our team took every complaint and complied with Financial Risk and Data Analysis for Decision making with a success rate of 95%.

India

Assisted new owners to get started and providing Technical Support for technical queries with Troubleshooting. Coached new Agents with resolving last-mile queries. Boosting the sales of Echo device.

India

My duties included Time Management, multi-tasking, high-energy, and Customer Service Etiquette. Maintaining focus on Customer Satisfaction in a fast-paced environment. Being creative and analytical problem solvers with a passion for excellence, trained by best marketing and Business analyst.

Hyderabad India

• Producing Marketing Strategy and Sales campaigns improving Sales Operations by keeping up with demand in FMCG. Maintaining and developing relationships with existing customers.
• Coordinate with the management of new Promotions compliance with stocks also their price changes.
• Assisting Sales coordination in Market Planning by conducting research and analysis on potential leads.

Master Of Science - M.Sc, International Business Management

Bachelor Of Technology - B.Tech, Computer Science Engineering - Cse, Equiv Of A

Activities and Societies: Head of Event Management team, Student Union welfare member and