Mandeep Kaur Email & Phone Number

Lismore And Ballina

• Assist clients with a range of services and develop plans that empower them to achieve their goals• Cultivate productive relationships and communicate with colleagues, external parties, clients and their families• Consult with teams to align objectives and prioritise tasks, reporting to the team leader• Compose accurate case notes and promptly update documentation, case files and records• Perform medication administration in line with organisational policies, health plans and… Show more • Assist clients with a range of services and develop plans that empower them to achieve their goals• Cultivate productive relationships and communicate with colleagues, external parties, clients and their families• Consult with teams to align objectives and prioritise tasks, reporting to the team leader• Compose accurate case notes and promptly update documentation, case files and records• Perform medication administration in line with organisational policies, health plans and directives• Adhere to incident reporting policies and adopt a safety-first approach to mitigate risks• Uphold client-centred practices, prioritising their needs and optimising their comfort and safety• Transport clients to recreational, physical and social activities, including shopping and medical appointments• Maintain adherence with organisational, legislative and WHS policies, procedures and frameworks Show less

Lismore

• Functioned as a key support worker, taking responsibility for a customer’s support network, organising services, scheduling appointments, attending NDIS funding review meetings, and communicating with NDIA• Composed monthly reports and case notes, maintaining accuracy to optimise records and databases• Scheduled customer meetings, maintained diaries, and re-prioritised tasks to always meet agreed deadlines• Wrote meeting minutes, providing relevant updates and reporting concerns… Show more • Functioned as a key support worker, taking responsibility for a customer’s support network, organising services, scheduling appointments, attending NDIS funding review meetings, and communicating with NDIA• Composed monthly reports and case notes, maintaining accuracy to optimise records and databases• Scheduled customer meetings, maintained diaries, and re-prioritised tasks to always meet agreed deadlines• Wrote meeting minutes, providing relevant updates and reporting concerns to stakeholders and families• Monitored stock control, ensuring adequate PPE supplies and handling procurement of supplies• Supported clients with their daily routines, including providing personal care and administering medication• Transported customers to day programmes, booked appointments and arranged access to services Show less

Blacktown, New South Wales, Australia

• Supervised and enhanced the dignity, confidence, well-being and quality of life of the young people in care• Collaborated with house managers to implement individual case plans that empowered young people• Completed progress records, produced accurate and timely reports, and updated financial records• Maintained communication and positive relationships with stakeholders from diverse backgrounds • Worked within the Therapeutic Framework and adhered to organisational… Show more • Supervised and enhanced the dignity, confidence, well-being and quality of life of the young people in care• Collaborated with house managers to implement individual case plans that empowered young people• Completed progress records, produced accurate and timely reports, and updated financial records• Maintained communication and positive relationships with stakeholders from diverse backgrounds • Worked within the Therapeutic Framework and adhered to organisational procedures• Role modelled EI, engaged in positive activities with young people, and discouraged anti-social behaviour• Supported the development of young people’s education, personal, living and social skills Show less

Goulburn, New South Wales, Australia

• Attended to the daily needs of young people, assisting them to recognise and achieve their potential• Cultivated genuine and respectful relationships that promoted solution-focused problem-solving • Identified and addressed underlying needs that produced difficult and challenging behaviours in children• Provided training, information, opportunity, and support to enable clients to achieve optimal independence• Remained calm and responsive during times of crisis, upholding… Show more • Attended to the daily needs of young people, assisting them to recognise and achieve their potential• Cultivated genuine and respectful relationships that promoted solution-focused problem-solving • Identified and addressed underlying needs that produced difficult and challenging behaviours in children• Provided training, information, opportunity, and support to enable clients to achieve optimal independence• Remained calm and responsive during times of crisis, upholding Crisis & Risk Management plans and responses• Recognised opportunities to refer service users to internal and external services and programs Show less

Smithfield

• Supported Case Managers with completing case plans, reviews and report writing• Assisted the Service Manager in writing, receiving and updating individual performance reports• Complied with medicine policies, including storage, administering and record-keeping • Arranged interviews to review clients’ needs, provided information and referred them to services• Treated clients with respect and dignity, providing non-judgemental, positive role modelling and support• Handled… Show more • Supported Case Managers with completing case plans, reviews and report writing• Assisted the Service Manager in writing, receiving and updating individual performance reports• Complied with medicine policies, including storage, administering and record-keeping • Arranged interviews to review clients’ needs, provided information and referred them to services• Treated clients with respect and dignity, providing non-judgemental, positive role modelling and support• Handled challenging behaviour with clients from mental health, brain injuries and other disabilities Show less

Senior First Aid Certificate

Bachelor Of Arts

Certificate Iv In Community Welfare

Diploma Of Community Welfare