Mandeep S Kataria Email and Phone Number

Train and onboard staff on how to reconcile weekly payroll, daily revenue, and inventory cost control. This also includes utilizing the computer database system, analyze reports, and log information. Designed and implemented algorithmic modules which helped ~60 agents improve reporting accuracy and minimized errors by up to 50% per agent. Leverage strong customer hospitality relations skills to manage escalations.

Completed Family Medicine Sub-Internship and clinical rotations in Hepatitis and HIV. Performed on average ~30 physical exams weekly for patients in both a hospital and clinical setting, created pamphlets on Hepatitis C for prospective treatment candidates, led 2 presentation and Q&A sessions for 40 people for prospective treatment candidates, ensured administration of high-quality patient care through collaboration with various departments including surgeons, infectious disease specialists, nurses, and social workers.

Completed Internal Medicine Sub-Internship on two separate occasions for a total of 6 weeks–4 weeks from November, 2016 through December, 2016 and 2 weeks in June, 2017. Responsibilities included but were not limited to functioning as a primary point of contact from the Internal Medicine team for 25+ patients admitted to the emergency department, communicating on behalf of attending physicians with patient care physicians and presenting data of over 50 patients, researching past medical discourse, collecting patient histories, performing physical exams, and writing patient orders, and placing orders for labs, consults, diagnostic tests, procedures, and medications under proper supervision of attending physician.

Completed clinical rotations in Neurology, Cardiology, Adolescent Medicine, Psychiatry, and Geriatrics. Responsibilities and achievements included but were not limited to completing physical exams, writing patient notes, administering vaccines and blood tests, and screening tests for 500+ patients, safeguarding patients by properly researching and confirming adverse interactions for administration of multiple medications, and demonstrating proper technique of medication intake, such as how to use albuterol inhalers or administer insulin injections.

Completed clinical rotations in Internal Medicine, Family Medicine, Surgery, Pediatrics, Psychiatry, and OB/GYN. Responsibilities and achievements included but were not limited to examining medical history for 1,500+ patients including medications, daily test results, and notes from specialists, performing daily physical examinations and presenting findings of 1,000+ patients, along with a proposal to attending physicians, assisting up to 10+ attending physicians with developing diagnosis and management plans by researching guidelines on how to diagnostically work-up and manage certain conditions as per medical journals and associations, and leveraging compassionate communication skills to educate patients and their families regarding medical diagnoses and treatment options including managing difficult conversations, addressing their questions, and empowering them to make informed decisions.