Accomplished business analyst and advocate for business transformation in often change-averse settings. Expert awareness of Lean methodologies (Six Sigma Black Belt); gained expertise encompassing project management, change and progress monitoring and project scoping while building skills needed to define / re-define and deliver operational processes via study of PRINCE2 certification. Extensive experience recording, managing and escalating project risks, issues, assumptions and dependencies (RAID) while ensuring effective governance and engagement at all levels; highlights include:• Developing and implementing new business process improvements.• Performing gap analysis between business and technology solutions.• Contributing to the management of high level projects involving process management and mapping.• Translating business requirements into functional specifications.• Ensuring the quality of systems implemented through clear functional specifications.• Preparing and executing detailed project plans for solution development and implementation.Now looking to harness these, and other achievements in a challenging and rewarding environment.