Mandeep Kumar Email and Phone Number

Managed and directed the overall branch activities to reach established revenue goals for growth and profitability. Supported the expansion of existing business and development of new business across all bank product lines. Developed relationships with top customers and maintained knowledge of the customer’s banking needs and their service expectations. Promoted community relations for the branch through representation in community organizations. Maintained an up-to-date knowledge of the bank’s product offerings. Handled all staffing arrangements and ensured that employees were adequately trained and coached on product knowledge and selling techniques. Supported product initiatives and customer experience from conception to roll out.Worked closely with staff to lead branch team members to support a strong sales culture.Maintained an awareness of competition in local marketplace to drive sales and customer retention rates.Developed an in-depth understanding of the bank’s consumer and business products and services.Maintained an expert knowledge of the bank’s policies and procedures.