Mandeep Singh Email & Phone Number

• Perform Requirement Analysis, Test Planning, Test Case Creation and Functional Test Execution, Bug tracking and Test Reporting on the embedded software of Delta-Q chargers.
• Provide Effort Estimation and test/track implementation of CAN based communication protocols (J1939/CANOpen) on chargers as per specifications
• Create and maintain regression test cases for existing and new products on Sharepoint
• Following SDLC agile methodology to analyze, log and resolve issues using JIRA
• Conducting test plans and test report reviews with the Project Manager, reviewing technical requirements provided by the customer, and testing software test algorithms.

Mississauga

• Creation and execution of functional/interoperability/regression, and performance test derived from specifications
• Test environment set up to check the functionality of different features using BB JAM.
• Analyzing and documentation of test results, filing defect reports and enhancement requests in MKS /JIRA
• Collaborating with product development teams to investigate and resolve defects.
• Running Automation test scripts daily for smoke/sanity test suites for VPN

Waterloo

• Test case planning, development and test environment set-up.
• Writing and executing test plans, test strategies and test cases in accordance with specifications.
• Submitted and tracked Software defects and bugs with the help of QNX tools on MKS Integrity client.
• Server testing and maintaining BlackBerry internal BBM database.
• Used MySQL to perform server testing, in order to edit BBM internal test environments (database).
• Executing and writing Automation Scripts (in Groovy) on a BlackBerry internal tool.

Waterloo

• Completed test execution in accordance to 3GPP 34.123-1, 3GPP 51.010-1, MMS, 3GPP 31.124/31.121 standards.
• Executed Regression & Declaration testing both Manual and Automated on various Blackberry devices – 9500/9630/9650 and other 8k (9900/9930/9850/9860/9810) devices using various test methodologies.
• Followed Safety rules required while testing and working in an ISO17025 accredited labs.
• Worked on network emulator equipment like Agilent, ANITE, Rohde & Schwarz, Setcom, Comprion.
• Performed 2G & 3G protocol conformance, MMS, and RF testing in accordance with the PTCRB test plans.
• Created campaigns on BRATS for automated testing and documented test results for manual conformance testing.

Jalandhar Area, India

• Suggested our clients of new upgrades and better signal quality products available in the market.
• Prioritized in-field issues, assigned work to technicians, suggested solutions and provided assistance.
• Handled cash and was responsible for inventory control of electrical equipment.
• Prepared various reports, using MS Excel, to effectively display our problem solving process.
• Resolved in-field technical issues that involved changing amplifiers, replacing the old cables, using two or three way splitters from the signal core.

Jalandhar Area, India

• Provide initial assessment - determine urgency and impact, prioritize incidents, and attempt to resolve users’ issues.
• Handled technical troubleshooting, including system crashes, slow-downs and data recoveries.
• Created sociable atmosphere for our faculty and students by greeting and welcoming them.
• Provided technical support for the software and hardware supported in our labs.
• Performed troubleshooting of wireless problems, troubleshooting of software/hardware issues on site & on the phone.