Mandeep Kumar Email & Phone Number

Bengaluru, Ka, In

Delhi Ncr - Karnal, Haryana

This expansive 13 acre property, Delhi - NCR Leading Wedding destinations, redefines both business and leisure events amid the vibrant local culture. Nestled in the Historic City of Karnal, The Palace offers more than 2.5 lakh sq. ft. of versatile spaces for weddings and MICE.The property boasts of 127 well-appointed luxury rooms, Heritage Suits, and Presidential Suits an ultra-grand designer venue Hazuribagh along with a pillarless grand ballroom, 18 royals and luxurious venues, an… Show more This expansive 13 acre property, Delhi - NCR Leading Wedding destinations, redefines both business and leisure events amid the vibrant local culture. Nestled in the Historic City of Karnal, The Palace offers more than 2.5 lakh sq. ft. of versatile spaces for weddings and MICE.The property boasts of 127 well-appointed luxury rooms, Heritage Suits, and Presidential Suits an ultra-grand designer venue Hazuribagh along with a pillarless grand ballroom, 18 royals and luxurious venues, an expansive lawn, and The Royal lounge.Furthermore, offering four outstanding dining options to highlight: Brown Sugar, a multi-cuisine restaurant featuring open kitchens; Frontier Mail, which takes its inspiration from the legendry Frontier Mail train that operated between Bombay and Peshawar during the pre-independence days. The menu comprises of cuisines from the regions through which the train made its initial journey. The Polo Bar, adorned with trophies and memorabilia of the yesteryears, is a colonial-style English bar that serves signature cocktails inspired by the royal sport. The shelves are lined with the finest rare whiskies, single malts, cognacs, wines and liqueurs, and a hand-picked selection of Cuban cigars. Pool Bar, intimate poolside dining with a musical atmosphere; and Gourmet Bar, space with trendy drinks and delectable bites. The Cake Factory, an upscale patisserie serving freshly baked bread, breakfast items, pastries, healthy smoothies, customized designer cakes and also an exquisite selection of tea, coffee and other beverages." Show less

Jaipur, Rajasthan, India

• Managed 05 F&B Outlets and 40000 Sq. Ft Banquet’s operations.• Achieved highest breakfast score of 91.5% and overall F&B Satisfaction score of 86.7% by focusing on guest satisfaction strategies.• Driving reviews and feedback for social media to improve the ratings and reputation for the F&B outlets to be top 5 in the city.• Employee satisfaction survey F&B has scored 100 % by keeping the team engaged and motivated to provide work life balance.• Quality Brand Standard Audit F&B… Show more • Managed 05 F&B Outlets and 40000 Sq. Ft Banquet’s operations.• Achieved highest breakfast score of 91.5% and overall F&B Satisfaction score of 86.7% by focusing on guest satisfaction strategies.• Driving reviews and feedback for social media to improve the ratings and reputation for the F&B outlets to be top 5 in the city.• Employee satisfaction survey F&B has scored 100 % by keeping the team engaged and motivated to provide work life balance.• Quality Brand Standard Audit F&B has scored 96 % by following best practices, standards and procedures.• Connecting with MMT, Dineout, Zomato, Swiggy and others social media portals to increase the non- resident’s footfalls and sales. Show less

Bengaluru, Karnataka, India

Led F&B Operations for city centric luxurious hotel Renaissance Bengaluru Race Course Road with 276 Keys, 15000 Sq. ft. Banquets and meeting space, Lush - All Day Dinning, R Bar - The most stunning looking bar, Cinnamon - The Cake Shop and In Room Dinning.

Goa

Managed hotel operation for food and beverage department at Accor, including All-Day Dining Coffee Shop - Spice It, Banquets Operations, Events and Caterings. The Hub - Bar and Grills, Pool Bar and Car-O- Bar at the hotel for 197 Keys leisure property as H.O.D.Departmental Guest Voice score is up by 3% YOY from 88% to grown up to 91% for 2020 by implementing guest experience strategies. F&B overall revenue was up by 12% over the budget for 2021.Yearly business plan… Show more Managed hotel operation for food and beverage department at Accor, including All-Day Dining Coffee Shop - Spice It, Banquets Operations, Events and Caterings. The Hub - Bar and Grills, Pool Bar and Car-O- Bar at the hotel for 197 Keys leisure property as H.O.D.Departmental Guest Voice score is up by 3% YOY from 88% to grown up to 91% for 2020 by implementing guest experience strategies. F&B overall revenue was up by 12% over the budget for 2021.Yearly business plan composition for overall Food and Beverage department for revenue, expenses, CAPEX, OPEX and innovations.Food and Beverage cost control measures ensuring maximum profit attainment for the department. Budgeting and forecasting for departments and allocations of expenses and funds.Planning and executing F&B Promotional calendar for generating footfalls and revenue.Connecting with MMT, Dineout, Zomato, Swiggy and others social media portals to increase the non- resident’s footfalls and sales.Driving revives and feedback for social media to improve the ratings and reputation for the F&B outlets. Show less

Goa, India

Managed 180 covers All Day Dining restaurants, In-Room Dining (187 Rooms) and Beverage Portfolio of the hotel.All-day dining restaurant ranked top 3 at Trip Advisor and awarded for the best brunch in the city. Working closely with the Director of Food and Beverage for budget planning, forecasting, and action and promotion plan to achieve the set targets.Cost control and expenses forecast for the departments to maintain the highest profitability and effective allocation… Show more Managed 180 covers All Day Dining restaurants, In-Room Dining (187 Rooms) and Beverage Portfolio of the hotel.All-day dining restaurant ranked top 3 at Trip Advisor and awarded for the best brunch in the city. Working closely with the Director of Food and Beverage for budget planning, forecasting, and action and promotion plan to achieve the set targets.Cost control and expenses forecast for the departments to maintain the highest profitability and effective allocation of the assigned funds under the expenses head of different categories.Department training and developments, conducting interviews for the candidates for the hiring process, manning and job allocation.Strategies and marketing plan for the department to attracts guests and offer a unique and delightful experience with curated events.Revamped and renovated the Coffee Shop and successfully increased the revenue by 30% YTD.Renovation of the different outlets helps me to grow the skills and expertise such as planning, innovative and optimistic. Also, I worked on the 5SU list, restaurant ROI plan, capital expenditure, and discretionary list and allocation of funds according to the requirements. Show less

Panaji Area, Goa, India

Managed seafood specialty restaurant Simply Grills, Pan Asian restaurant Wan Hao, Azur cake shop and transitional bar, Executive Lounge.Revamped and Renovated both the specialty restaurants and turned them to a successful business unit.Social Media reputation and ranking have been improved with constant and genuine feedback for all the assigned food and beverage outlets.Training, development, and empowerment of the staff led to 100% retention of… Show more Managed seafood specialty restaurant Simply Grills, Pan Asian restaurant Wan Hao, Azur cake shop and transitional bar, Executive Lounge.Revamped and Renovated both the specialty restaurants and turned them to a successful business unit.Social Media reputation and ranking have been improved with constant and genuine feedback for all the assigned food and beverage outlets.Training, development, and empowerment of the staff led to 100% retention of employees.Planning events and promotions for all the outlets to drive footfalls and revenue for the department. Show less

Goa, India

Liaised with venue management to monitor logistics and timelines.Performed cost-benefit analysis for corporate and social events.Established internal databases and record management systems to ensure accuracy and integrity of all documentation and data.Streamlined process, budgets, and procurement strategies, leading to bottom-line improvement.Supervised, trained and developed team members in accordance with company policies and procedures.Strict control… Show more Liaised with venue management to monitor logistics and timelines.Performed cost-benefit analysis for corporate and social events.Established internal databases and record management systems to ensure accuracy and integrity of all documentation and data.Streamlined process, budgets, and procurement strategies, leading to bottom-line improvement.Supervised, trained and developed team members in accordance with company policies and procedures.Strict control over the buy out and rental cost with effective and efficient planning.Keeping close track on all the controllable to run the department with high profitability.Working closely with department head for the budget planning for the department.Training and development program for associate to stay career oriented and focused. Show less

Bengaluru Area, India

Managed the Italian Speciality Restaurants Alba, Bar Uno, and Lounge and entire hotel beverage Portfolio as per Marriott International standard operating procedures (SOPs). Menu formation and development as required as per the latest market trends in the Food and Beverage Industry.Procuring wine and liquor consignments for the entire hotel and liaison with the beverage suppliers and vendors to full fill hotel beverage requirements on time and hassle-free.Interacting… Show more Managed the Italian Speciality Restaurants Alba, Bar Uno, and Lounge and entire hotel beverage Portfolio as per Marriott International standard operating procedures (SOPs). Menu formation and development as required as per the latest market trends in the Food and Beverage Industry.Procuring wine and liquor consignments for the entire hotel and liaison with the beverage suppliers and vendors to full fill hotel beverage requirements on time and hassle-free.Interacting with the guests to obtain feedback on product quality and service levels.Planning events and promotions for restaurants and bars and strategies to increase the revenue for the bar and restaurant due to beverages elements.Critics the P&L account for the outlets and prepare the reports for the same and control the beverage cost of the hotel.Responsible to control expenses and cost for the outlet.Responsible for the training of the staff and their duty roaster. Show less

Bengaluru Area, India

Senior outlet executive for Alba Italian specialty restaurant, Executive Lounge, bar.Assisting the restaurant manager in planning the strategies to achieve annual and monthly budgets.Procuring wine and liquor consignments for the entire hotel.Interacting with the guests to obtain feedback on product quality and service levels.Assisting the Restaurant Manager to plan events and promotions for restaurants and bars.Responsible for P& L account critics for… Show more Senior outlet executive for Alba Italian specialty restaurant, Executive Lounge, bar.Assisting the restaurant manager in planning the strategies to achieve annual and monthly budgets.Procuring wine and liquor consignments for the entire hotel.Interacting with the guests to obtain feedback on product quality and service levels.Assisting the Restaurant Manager to plan events and promotions for restaurants and bars.Responsible for P& L account critics for the outlets and prepare the reports for the same.Responsible to control expenses and cost for the outlet.Focus on learning and training of staff to meet the standard and constant growth and development of staff. Show less

Bengaluru Area, India

Supervisor for 110 cover bar, with the best selection of wines and malts from all around the world.Establishing Tie-Ups with liquor suppliers.Designing the wine and beverage menu.Inventory control of wines and liquors of the entire hotel and pricing of the menu.Developed beverage concepts considering the latest beverage trend in the world.Initiated new beverage activities to attract more guests and revenue.Procuring liquor for the entire hotel keeping… Show more Supervisor for 110 cover bar, with the best selection of wines and malts from all around the world.Establishing Tie-Ups with liquor suppliers.Designing the wine and beverage menu.Inventory control of wines and liquors of the entire hotel and pricing of the menu.Developed beverage concepts considering the latest beverage trend in the world.Initiated new beverage activities to attract more guests and revenue.Procuring liquor for the entire hotel keeping in mind the business prospects.Developed strong business and client relations, and effectively led teams.Entrusted with the onus of the Dispense Bars of the hotel.Achieved highest ever revenues in the bar & ensured maximum profitability. Show less

Bengaluru Area, India

Assisting the Outlet Executive for the menu formation as required. Responsible for indenting liquor and monitoring its flow through regular inventories.Responsible for the proper storage and rotation of the liquor in the entire hotel.Interacting with the guests to obtain feedback on product quality and service levels.Achievements:Completed Level 1 Training with WSET (Wine and Spirits Education Trust).Complete Pernod Ricard Bar Master Academy… Show more Assisting the Outlet Executive for the menu formation as required. Responsible for indenting liquor and monitoring its flow through regular inventories.Responsible for the proper storage and rotation of the liquor in the entire hotel.Interacting with the guests to obtain feedback on product quality and service levels.Achievements:Completed Level 1 Training with WSET (Wine and Spirits Education Trust).Complete Pernod Ricard Bar Master Academy Course. Show less

B.Sc Hmctt, Hotel Management

B.SC HMCTT

B.Com, Accounts,Computer Applications,Business Administration, Enterneurship

B.COM with COMPUTER APPLICATIONS

A.A.Commerce, Accounts,Economics,Business Administration

12 th Class with Commerce Stream