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Mandeep Sapal Email & Phone Number

Sec and Network Services Specialist at Sydney Water
Location: Greater Sydney Area, Australia, Australia 7 work roles 2 schools
2 phones found area 146 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Sydney Water
Role
Sec and Network Services Specialist
Location
Greater Sydney Area, Australia, Australia
Company size
3740 employees

Who is Mandeep Sapal? Overview

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Quick answer

Mandeep Sapal is listed as Sec and Network Services Specialist at Sydney Water, a company with 3740 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows phone signal with area code 146 and a matched LinkedIn profile for Mandeep Sapal.

Mandeep Sapal previously worked as Sec & Network Services Specialist at Sydney Water and Sr. Consultant- Cisco UC & CC at Infosys, Australia at Infosys. Mandeep Sapal holds Bachelor'S Degree, Electronic And Telecom Engineering from Rajasthan Vidyapeeth.

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Sydney Water

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Profile bio

About Mandeep Sapal

Domain Expertise: • Understanding Client’s Business Requirements for Cisco, Avaya & Genesys Call Center Infra, Unified communication and Collaboration technologies based on business projection, Expansion and Migration Plans and technology refresh cycles. Proficiency in sizing of Contact Center applications predominantly for Enterprise and Telecom Service Providers verticals. Extensive expertise in planning, designing, sizing, upgradation, migration, transformation, optimizations of large and complex Contact Center deployments in a same domain.• Expertise in large and complex Call Centre transformation projects, Bid Stitching, Proposal Pricing, CxOs level Presentations, Commercial negotiations with vendors while grounding various Technical aspects like; Bill of Material, Services Efforts and Estimations, SLA agreements, Resource Planning, Rack Rates for Call Center infrastructure, Unified Communication & Collaboration based requirements• Creating RFI and RFP responses, presenting Technical solution and road maps, building Scope of Work documents, Project Plans, High level design documents, RACI matrix and Project plans across Cisco Unified Communication, Contact Center Technology, Enterprise VOIP Telephony & Data Network based requirements. • Follows Client Centric approach to understand Client pain areas and Business Projections. Effectively collaborate with internal and external stakeholders, Implementation and Support teams, OEM Partners and Third-party Vendors. Responsible for Core Solution Sizing, Generating Bill of Material, Functional and Technical compliance write-ups.• Specialized in Product Configurator & Bill of Material tools i.e. Cisco Commerce Workspace (CCW),Cisco Unified Communications Sizing Tool (CUCST), Cisco assessment to Quality (A2Q) process,Avaya One Source Solution Designer (ASD) & Enterprise Configurator (EC).• Product knowledge and solution expertise for;Enterprise VOIP Telephony –- (Cisco & Avaya)Unified Communication and Collaboration -- (Cisco & Avaya)Contact Center ACDs & Dialers -- (Cisco, Avaya, Genesys & Aspect)IVR & Self Service -- (Cisco, Avaya, Genesys & Aspect)CTI & Unified Reporting -- (Cisco, Avaya, Genesys & Aspect)Voice Loggers, WFM & Speech Analytic -- (Verint, NICE &Nuance)Media Gateways & Border Controllers -- (Cisco, Avaya, Veraz, Audiocode)

Listed skills include Pre Sales, Cisco Technologies, Voip, Solution Architecture, and 25 others.

Current workplace

Mandeep Sapal's current company

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Sydney Water
Sydney Water
Sec and Network Services Specialist
Sydney, NSW, AU
Website
sydneywater.com.au
Employees
3740
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7 roles

Mandeep Sapal work experience

A career timeline built from the work history available for this profile.

Sec And Network Services Specialist

Sydney Water

Sydney, NSW, AU

Sec & Network Services Specialist

Current
Sydney Water

Sydney, New South Wales, Australia

  • Currently working as IT Voice and Telephony Specialist to ensure smooth operations of Cisco Telephony Voice, Genesys URS and Network Infrastructure. Actively involved in Cisco SIP Trunk Migration Planning, Designing.
  • Responsible for managing existing Cisco Unified Collaboration infrastructure includes; Cisco CUCM Call Manager 12.5, Cisco UCS, Genesys GVP, Cisco PRIME Collaboration, Cisco Unity Voice Mail, RTMT Monitoring & Log.
  • Actively monitors the technical operating environment and ensures adherence to corporate networking and telephony standards. Identifies deficiencies and opportunities for optimizing the telephony environment.
  • Managing and Coordinating with Support Vendors like; Telstra, Interactive and Veridian for Voice and network hardware support, ISDN Trunks Provisioning / failover. Also coordinate with Cisco TAC for any Major incidents.
  • Proactively analyse the existing Cisco Telephony infrastructure and recommend, develop and implement improvements. Proactively monitors the Cisco CUCM based Telephony systems for any scheduled/unscheduled interruptions.
  • Taking the ownership of all onsite, Offsite and Spares assets and Hardware Inventory. Proven knowledge of Hardware replacement and RMA management procedure for Cisco Hardware like UCS Servers Modules, IP Phones and ATAs.
Oct 2018 - Present

Sr. Consultant- Cisco Uc & Cc At Infosys, Australia

Infosys

Sydney, Australia

Role:Worked with Optus Client to manage the Cisco UCCE/CUCM Infrastructure by providing the solution consultancy for new projects and upgrades for more than 3000 Agents on UCCE Rel10.5. Responsible for Project assessment, analysis, transition plan, efforts estimation, resource Planning, risk mitigation and Business Process Documentation.Responsible for.

Jun 2017 - Sep 2018

Sr Technical Consultant- Pre Sales

Wipro Infotech Ltd

New Delhi Area, India

  • Role:Was the part of Wipro Infotech’s GIS (Global Infrastructure & Services) & SIMS (System Integrations & Managed Services) division, responsible for Voice product and Service business and Revenue generation by.
  • Creating solutions for domestic and international clients primarily based on | Cisco Collaborationproduct Line (Cisco UCCE 11.0, PCCE, CUCM, CCX, CVP, Acqueon LCM, UC/Jabber, CUIC, FinesseAD,EIM/WIM, UCS Blade.
  • Acted as a Technical Account Manager, was responsible for upsell, Cross sell and solution selling for Cisco/Avaya/Genesys based Unified Communication infrastructure under various business Models like Capex, Opex &.
  • Drive revenue growth in India, APAC and ANZ Market by carrying out end-to-end account management activities by understanding the client business requirements, Technical and functional needs, account growth strategy.
  • Responsible for expanding business across all vertical Solutions in the existing customers and new customer base as well, specifically in IT/ITES Enterprise, BSFI, Telecom Service Provider environment. Led sales by.
Nov 2006 - Feb 2017

Technology Consultant

Hcl Technologies

New Delhi Area, India

Role:I was the part of Network Practice Division and responsible for Pre Sales Consultancy, Solution architecting, technical requirement analyzing, designing and deployment of Contact Center and Enterprise Telephony networks, primarily based on Cisco and Nortel Networks Voice Platform.Key Responsibilities:- Leading the Presales team for In-house Contact.

Jul 2003 - Oct 2006

Sr. Network Administrator

Network Solutions Ltd, ( An Ibm Company)

Role: Client Facing On SiteKey Responsibilities:- Planning, Implementation and Configuration of Cisco catalyst 4006, 6509 L3 Core Switch, 3600 series of router, Cisco 8430 IGX, Responsible for Configuration and management of VLANs, VTP, STP, HSRP. Configuring Inter VLAN Routing using 6509 L3 Core Switch, Using DHCP Server as IP Forward on Core VLAN.

Dec 2001 - Jul 2003

Network Specialist

Tata Communications

Client Facing Role

Client Facing Role -- Planning, Implementation and Configuration of IP Telephony Infra like Nortel MSS Carrier Switch, Meridian 81C/61C IPPABX/ACD, Preside MDM NMS, for Border Nodes.-- Provide Pre Sales Solutioning, Architecture Designing of Nortel Networks Optical Metro Ethernet 8600 CWDM Routing Switch to provide Gigabit Ethernet backbone solution for.

Jul 2000 - Nov 2001
Team & coworkers

Colleagues at Sydney Water

Other employees you can reach at sydneywater.com.au. View company contacts for 3740 employees →

SH Suzanne Hatch Suzanne Hatch Colleague at Sydney WaterGreater Sydney Area, Australia View → KR Kanapathipillai Ramachandran Kanapathipillai Ramachandran Colleague at Sydney WaterGreater Sydney Area, Australia View → LJ Lachlan Joyner Lachlan Joyner Colleague at Sydney WaterGreater Sydney Area, Australia View → SK Shekhar Kunte Shekhar Kunte Colleague at Sydney WaterGreater Sydney Area, Australia View → ST Shameus Tindall Shameus Tindall Colleague at Sydney WaterGreater Sydney Area, Australia View → JL Jordan Leroy Jordan Leroy Colleague at Sydney WaterAustralia, Australia View → GP Greig Priestley Greig Priestley Colleague at Sydney WaterGreater Sydney Area, Australia View → RW Reiko Wilkinson Reiko Wilkinson Colleague at Sydney WaterGreater Sydney Area, Australia View → RH Rita Horo Rita Horo Colleague at Sydney WaterGreater Sydney Area, Australia View → AJ Alyce Jackson Alyce Jackson Colleague at Sydney WaterGreater Sydney Area, Australia View →
2 education records

Mandeep Sapal education

Bachelor'S Degree, Electronic And Telecom Engineering

Rajasthan Vidyapeeth

Major Modules: Telecom Switching & Signaling, Mobile Comm System, Fiber Optics Comm System

Diploma Engineering, Electronic And Telecom Engineering

Board Of Technical Education

Major Modules: Digital Electronics, Electronics Devices & Circuits, Network Filters and Transmissions

FAQ

Frequently asked questions about Mandeep Sapal

Quick answers generated from the profile data available on this page.

What company does Mandeep Sapal work for?

Mandeep Sapal works for Sydney Water.

What is Mandeep Sapal's role at Sydney Water?

Mandeep Sapal is listed as Sec and Network Services Specialist at Sydney Water.

What is Mandeep Sapal's phone number?

AeroLeads has found 2 phone signal(s) with area code 146 for Mandeep Sapal at Sydney Water.

Where is Mandeep Sapal based?

Mandeep Sapal is based in Greater Sydney Area, Australia, Australia while working with Sydney Water.

What companies has Mandeep Sapal worked for?

Mandeep Sapal has worked for Sydney Water, Infosys, Wipro Infotech Ltd, Hcl Technologies, and Network Solutions Ltd, ( An Ibm Company).

Who are Mandeep Sapal's colleagues at Sydney Water?

Mandeep Sapal's colleagues at Sydney Water include Suzanne Hatch, Kanapathipillai Ramachandran, Lachlan Joyner, Shekhar Kunte, and Shameus Tindall.

How can I contact Mandeep Sapal?

You can use AeroLeads to view verified contact signals for Mandeep Sapal at Sydney Water, including work email, phone, and LinkedIn data when available.

What schools did Mandeep Sapal attend?

Mandeep Sapal holds Bachelor'S Degree, Electronic And Telecom Engineering from Rajasthan Vidyapeeth.

What skills is Mandeep Sapal known for?

Mandeep Sapal is listed with skills including Pre Sales, Cisco Technologies, Voip, Solution Architecture, Telecommunications, Ivr, Unified Communications, and Servers.

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