Mandeep Singh Email & Phone Number

Winnipeg, Manitoba, Canada

Identify customer sales opportunities and sell and execute promotions, place equipment, and sell sufficient products to address the opportunities.Successfully managed assigned route to achieve sales targets, consistently exceeding performance expectations.Cultivated strong relationships with clients to understand their needs, resulting in increased customer satisfaction and loyalty.Demonstrated exceptional organizational skills in inventory management, ensuring accurate stock levels and timely deliveries.Utilized effective communication and negotiation skills to resolve customer inquiries and concerns, contributing to positive brand reputation.Implemented strategic sales tactics and promotional campaigns to drive revenue growth and market expansion for Old Dutch Food Company products.

Winnipeg, Manitoba, Canada

Thoroughly investigate and address customer issues, driving a significant 80% increase in satisfaction ratings, and showcasing strong problem-solving skills.Managed a team of 15+ associates to achieve store goals and objectives, including sales growth, shrink reduction, safety, cleanliness, customer service and merchandising.Led and coordinated a manufacturing operational redesign resulting in 1.9 MM savings in operating cost while increasing daily throughput by 75% and achieving record sales of 12 MM. Maintained awareness of current business conditions through regular meetings with staff and by reviewing reports from various sources such as district managers and loss prevention specialists. Implemented an employee incentive program based on performance that increased productivity by 50% over the course of two years.Conducted weekly meetings with all department employees, including cashiers and stockers, to discuss goals and expectations.

Winnipeg, Manitoba, Canada

Processed an average of 50+ customer orders per shift, efficiently selecting beverage products using manual pick lists and warehouse management systems, resulting in on-time and accurate order fulfillment.Expertly pack and secure items in boxes or pallets, maintaining product quality during transportation, resulting in a 95 % damage-free delivery rate.Thoroughly inspect products for quality issues, expiration dates, and damages, upholding PepsiCo's high standards and contributing to a 100% customer satisfaction rate.Contribute to inventory management by identifying and reporting discrepancies, aiding in maintaining accurate stock levels and minimizing inventory errors by 80%.Demonstrate in-depth knowledge of PepsiCo's beverage product line, enabling precise selection and contributing to a 5% reduction in order errors.Collaborated seamlessly with a cross-functional team of 55 warehouse members, 10 truck loaders, and 1 supervisor, maintaining efficient operations and consistently achieving and exceeding daily shipping targets.

Winnipeg, Manitoba, Canada

Skillfully processed customer orders and payments, maintaining a fast-paced checkout process that reduced average wait times by 25%.Accurately entered customer orders into the Point of Sale (POS) system with 100% order accuracy, ensuring seamless transactions and minimizing errors in processing cash and card payments.Efficiently handled high volumes of customer orders. Contributed to a 50% increase in overall team productivity during peak hours.Maintained a clean and organized counter, displays, tables, and restrooms in adherence to health and safety standards, resulting in a 100% compliance rating during routine inspections.Delivered customer service to an average of 150+ customers per shift in peak hours, consistently exceeding expectations and achieving a 95% customer retention rate through prompt issue resolution.Delivered attentive and friendly service to customers, resulting in a consistent 95% customer satisfaction rating based on post-purchase surveys.

Bachelor Of Arts - Ba, Economics And Management

High School Diploma, Business/Commerce, General