Passionate Program Management Expert & Change Maker Welcome to my profile, I am an impactful Program Manager with a track record of delivering transformative change in diverse contexts. I possess robust skills in project planning, risk management, data analysis, and M&E systems. Proficient in using project management software to optimize operations and uphold quality standards. My strength lies in engaging stakeholders, leading teams, and implementing innovative solutions.Key Highlights> Operational Optimization: Streamlined daily field operations for GIVEDIRECTLY LIBERIA, resulting in a 30% increase in efficiency.> Strategic Funding Expansion: Secured a 30% funding expansion and improved visibility by 40% for GIVEDIRECTLY LIBERIA through effective communication and outreach strategies.> Stakeholder Collaboration: Cultivated trust and rapport with stakeholders, leading to a 20% increase in joint initiatives.Effective Program Leadership: Supervised a team of fifteen enumerators for INNOVATION FOR POVERTY ACTION, LIBERIA, enhancing data quality for impactful projects.Core Competencies • Project Planning• Risk Management• Data Analysis• M&E Systems• Stakeholder Engagement• Team LeadershipI am committed to driving impactful change, let’s connect and explore how my passion for excellence can contribute to your team's success.
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Field| Call Centre ManagerGivedirectly Jul 2022 - Jun 2023LiberiaPromoted to boost team capacity, streamline operations, and enhance customer satisfaction through strategic leadership. Optimized the performance of a 21-member team by streamlining operations, fostering stakeholder relationships, and securing partnerships. Improved the livelihoods of over 10,000 participants and increased program effectiveness by 15% by hiring, coaching, and training Field Officers and Associate Field Managers. Managed the Call Center, resolved recipients’ cases within 24 hours and provided crucial external support to the Kenya Country Office, expanding program outreach and impact. Led impactful community and stakeholder engagement at both county and national levels, reinforcing program outcomes and participants’ livelihoods through advocacy and communication. -
Associate Field ManagerGivedirectly Mar 2021 - Jul 2022LiberiaAs a Field Officer at GiveDirectly, I engaged with stakeholders, planned daily operations, addressed challenges, mitigated risks, and improved program design and execution. Delivered cash transfers to over 5,000 participants in rural Kenya, improving their livelihoods and program effectiveness. I used digital tools to track program and community outcomes, increasing efficiency and productivity. Resolved political and social issues, enhancing satisfaction and responsiveness. Overcame terrain difficulties, ensuring quality and timeliness. Facilitated sustainable development by ensuring program effectiveness through M&E practices.
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Field OfficerGivedirectly Sep 2019 - Mar 2021LiberiaConducted precise census surveys, managing household visits, and effectively communicating organizational policies. With a focus on safety awareness and collaboration with community leaders, I empowered over 5,000 beneficiaries through unconditional cash transfers, elevating their living standards. Played a pivotal role in reaching vulnerable households, verifying eligibility, and providing essential education on safety and readiness. Beyond individual achievements, I actively evaluated program impact and fostered a culture of collaboration among field officers. Upholding ethical standards, I ensured strict compliance with GiveDirectly's policies while respecting the dignity and rights of recipients.
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SupervisorInnovations For Poverty Action 2018 - Jul 2019LiberiaLed a team of enumerators spanning seven counties for the comprehensive evaluation of the Health System Strengthening and We Care Solar Light-Every Birth initiative. As a proactive leader, orchestrated the training of fifteen enumerators in collaboration with the Field Manager, ensuring their proficiency in executing surveys. Oversaw the completion of over 500 surveys, provided in-field training and feedback, resulting in a remarkable 25% enhancement in data quality. My role extended beyond supervision to data assessment, where I promptly identified and reported errors to the Field Manager, contributing to heightened accuracy and reliability. In the face of technical challenges, demonstrated agility by troubleshooting issues such as device malfunction, network connectivity, and software bugs, thereby guaranteeing seamless data collection and saving both time and resources. -
EnumeratorBridge International Academies Jan 2017 - Dec 2018LiberiaLed surveys with school administrators, enhancing data collection precision. Spearheaded teacher recruitment in Maryland and Grand Kru, optimizing staffing. Administered, monitored, and scored teacher pre-tests, ensuring rigorous evaluation. Proactively troubleshooted tech issues, updating Team Lead on critical synchronization errors. Conducted daily phone evaluations, fostering continuous teacher performance improvement.
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SupervisorUnicef General Community Health Volunteers Oct 2014 - Feb 2015Montserrado County, LiberiaLed the monitoring efforts of General Community Health Volunteers (gCHVs) during the Ebola Virus outbreak. Oversaw field activities, collecting vital information on active and suspected cases. Managed the daily data collection process from gCHVs, focusing on individuals showing symptoms of the Ebola Virus. Maintained seamless communication by reporting daily updates to the Zone Coordinator for Health Zone 3 in Montserrado County, Ministry of Health. Additionally, played a crucial role in tracking survivors and victims of the Ebola crisis, contributing to comprehensive crisis management.
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Assistant Finance & Admin Officer- Liberia Youth Agri Development Initiative Mar 2013 - 2015Grand Bassa County, LiberiaSupported the recruitment of Coop leaders and supervisors, aided in program training, and monitored employee attendance. Played a key role in budget preparation, recording financial transactions, and contributed to payroll preparation as the Assistant Finance & Admin Officer for USAID's Cassava Value Chain initiative.
Mandela Laywayee Dolo Master Cand'D Bba, Aa Dip Education Details
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Stella Maris PolytechnicManagement
Frequently Asked Questions about Mandela Laywayee Dolo Master Cand'D Bba, Aa Dip
What is Mandela Laywayee Dolo Master Cand'D Bba, Aa Dip's role at the current company?
Mandela Laywayee Dolo Master Cand'D Bba, Aa Dip's current role is Program Manager|Data Collection|Monitoring &Evaluation Professional|Project Manager | Community Empowerment Leader: Empowering communities through strategic programs, fostering impactful change and growth.".
What schools did Mandela Laywayee Dolo Master Cand'D Bba, Aa Dip attend?
Mandela Laywayee Dolo Master Cand'D Bba, Aa Dip attended Stella Maris Polytechnic.
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