Mandi Giglio Email and Phone Number

Manage the logistics department servicing over a 1000 customers in Florida, Alabama, and Georgia.Outsource inbound and outbound truckloads while obtaining competitive pricing in order to keep expenses low. Forecast shipments to allow appropriate time to verify customer requirements, prepare orders and set up deliveries.Verify accuracy of information for items coming in and going out against bills of lading,orders, invoices, or other records.Provide customer service by obtaining quotes, tracking, freight claims and return material authorizations. Check and receive inbound material from shipments into the warehouse inventory system resulting in quick turnaround times. File Freight claims with carriers for lost and damaged material, freight charges and reweigh disputes.

• Assist church members by providing quality service to attendees through phone, email, and face to face interaction.• Provide administrative support, organize and schedule meetings for Associate Pastor. • Equip office manager with the ability to focus on major tasks while overseeing minor tasks on a weekly basis. • Write and distribute email providing information to attendees about small groups, classes and events.• Create and manage registrations and profiles for attendees.• Accommodate small groups with weekly meetings, room reservations, resolving problems, and website issues. • Monitor and input data from classes and groups for church growth statistics and record keeping.• Managed events by coordinating collateral, food orders, creating and monitoring registrations, and making room reservations. • Event planner for baptism, classes, Connect weekends, small groups, and church trainings.• Assist in the organization and implementation of the Men’s Bootcamp and Encouraged annual events with over 400 attendees.

• Provided superior customer service to clients and customers by phone.• Filed and input data into system in a timely manner.• Ordered office supplies for the company.• Assisted with overflow work from the customer service manager and customer service reps.

• Accomplished in BAAN ERP software system, Televantage phone system and MS Office.• Created new accounts for prospective clients that included customer information, export authorization, and credit terms.• Developed and provided sales quotes to customers by email and phone.• Process multiple sales orders daily.

• Provided quality customer service while meeting daily credit quotas based on stores projected sales goal. • Input merchandise and customer information in AskUs system (proprietary software) to place customer orders. • Visual team member that follows corporate planogram in order to put out new merchandise and visually stage sales floor with greater than 95% accuracy. • Selected for store manager training due to work ethic, leadership skills and focus on continuous improvement.

Staff Sergeant – Craftsman (E-5) • Managed Air Force team members responsible for aircraft readiness, training, performance and personnel evaluation at Luke Air Force base in Arizona. • Managed squadron level health monitoring program of 500 people which included testing, recording, and motivating Airman. Submitted monthly reports to squadron Commander at the Group level.• Proven track record of success working on complex assignments requiring considerable judgment, initiative and technical/specialized knowledge.• Coordinated people and resources for maintenance on aircraft. • Monitored repairs, documented status, and performed acceptance test procedures on multi-million dollar aircraft.• Scheduled daily inspections and preventative maintenance on aircraft, tools, and maintenance equipment. • Responsible for scheduled inspection knowledge of aircraft maintenance flow principles with emphasis on hourly flying inspection requirements.Senior Airman – Journeyman (E-4) • Performed inspections, preventative maintenance, scheduled and unscheduled repairs. Documented all maintenance in the Integrated Maintenance Data System and Aircraft Forms to ensure quality and traceability.• Ordered, gathered, and installed parts for aircraft and support equipment maintenance. • Performed function checks and required maintenance on aircraft mechanical, electrical, and hydraulic systems such as flight controls, engine operation, braking, and communications.• Used manuals and diagrams to troubleshoot and repair aircraft. Airman First Class – Apprentice (E-3)• Developed knowledge of aircraft mechanical, electrical, hydraulic and structural F-16 C/D systems.• Performed pre-flight / post-flight Inspections