Amanda Sweet Email & Phone Number

Jordan, Mn, Us

Minneapolis, Minnesota, United States

● Own the full-cycle of the payroll process. ● Prepare and audit regular scheduled and off-cycle client payrolls including tax changes, deductions, retroactive adjustments and time entry adjustments. ● Analyze, audit and maintain accurate employee and time records for accuracy. ● Ensure compliance with all garnishment and support orders including federal, state and local tax withholding. ● Prepare and deliver invoices, GL and regulatory and client-specific reporting. ● Ensure compliance with benefits plans, labor laws, and payroll tax related matters. ● Engage internal departmental contacts in the resolution of payroll issues and evaluate payroll processes for continuous improvement. ● Create and maintain accurate payroll policies and procedures. ● Collaborate and engage in developing new tools and resources for payroll processing. ● Serve as an expert in payroll functionality, capabilities, rules and regulations. ● Troubleshoot, train, educate and support client Executives, Supervisors, Managers, Administrators, and internal team members on policy, procedure, and system functionality. ● Maintain working knowledge of overall HR administrative policies, practices, and services such as benefits, leaves of absence, and workers compensation. ● Assist in year-end payroll activities and other projects, as neede

● Provide oversight for the payroll bi-weekly reporting process and assist with Human Resources and Accounting related payroll matters.● Own the Expense Management Module in Paycom and assist the Accounting Team with employee reimbursement process.● Ensure payroll controls are in place and newly created when needed to ensure accuracy, quality, and payroll compliance.● Own all monthly, quarterly and annual payroll tasks, such as but not limited to, the Quarterly Safe Harbor Employer Match Census Workbook, Payroll Year-End documentation and W2’s, Year-End Census, the U.S. Census Bureau’s Report of the Organization survey, and the UST Wage Verification survey.● Responsible for reviewing and approving the 401k/Roth/Loan upload and archiving the timesheet period after each pay date is processed.● Lead for the 401k audit and assist with other monitoring/financial statement audits.● Responsible for all ad-hoc payroll reporting requests and payroll projects.● Identify efficiencies and areas of improvement with HRIS interface and other payroll related activities.● Manage the training documents and provide training and assistance to new hires and current employees as needed.● Hire, onboard and train new employees. Provide supervision, coaching and professional development to staff.● Ensure each team member is appropriately trained through onboarding and ongoing training to effectively perform job scope and duties.● Perform all duties of Payroll Specialist

Minneapolis, Minnesota, United States

● Prepare and submit the bi-weekly payroll timely and accurately for the entire organization ensuring that there is a smooth delivery of payroll to the company’s workforce.● Prepare reports and reconciling, estimating, and compiling company payroll for the general ledger.● Review all new hire data, employee changes, accruals, elected benefits and eligibility, direct deposit activity, Principal retirement contributions, loan payment management, and termination activity to verify and ensure accuracy, while also processing set-up, changes, and terminations in various systems as needed.● Account reconciliations of all benefit and deduction accounts within the general ledger.● Primary resource to employees and managers on any payroll related issues and inquiries, while continuously improving and enhancing controls and efficiencies.● Completion of the U.S. Department of Labor Bureau of Labor Statistics monthly reporting.● Manage positive pay upload submission on the bank website for biweekly payroll.● Present New Hire Orientation to staff for training on timesheet completion, correct use of pay codes, requesting time-off in the system, and other essential payroll trainings.● Submit invoices for several of the deductions accounts to Accounting for payment.● Responsible for employer safe harbor funding upload submission (when approved).● Responsible for the 401k upload each pay date to ensure contributions are posted to the employee accounts timely and accurately.● Set up and manage pay cards offered to employees.● Assist the Manager, Payroll and the Controller with ad-hoc requests and projects.

Burnsville, Minnesota, United States

● Assist customers with purchases, handling merchandise, and product information.● Complete product stocking and cleaning when needed.

Chaska, Minnesota, United States

● Client: Entegris● Assist with processes of payroll, data Feeds, data validation, W2’s.● Schedule meetings, taking meeting notes.● Coordinate transition between payroll and HR databases utilizing waterfall methodologies.● Understanding the shipping requirements for outside of the USA.● Process workflows within documentation requirements.● Coordinate projects as needed.

Bloomington, Minnesota, United States

● Client: Sun Country Airlines● Assist with processes of payroll within a team of two.● Collaborate with vendors regarding carrier connections.● Report necessary items with local, state, and federal jurisdictions.● Record keeping for all necessary payroll reporting purposes.

Minneapolis, Minnesota, United States

● Client: Pace Analytical● Ensure accuracy of employee, company and vendor information in ADP.● Process deductions, coverage, and other changes, as needed.● Process qualifying events upon receipt regarding employee changes (eg. LOAs, FMLA, health, dental, and other benefits).● Act as the vendor liaison for third party administrators of applicable benefits.● Assist with 401K Administration reconciling loan files, for accuracy.● Interface with regional HR managers across the network regarding benefits.

Woodbury, Minnesota, United States

● Client: 3M (Contractor through HR Advantage 10/18-1/19. Full-Time Employee through HCL Technologies 2/19-5/19).● Researched and resolved customer disputes across 3M Businesses for the U.S. Customer Service Operations group.● Handled non-routine inquiries across multiple functional areas (adjustments, credits/debits, post audit and returned goods administration, information technology, customer account management, supply chain, transportation, pricing and distribution centers.● Analyzed and interpretated trends and data generated by company reporting systems/applications/databases and through extensive use of Microsoft Excel, PeopleSoft, and other systems.● Built credibility and trust with customers and businesses through timely and accurate dispute resolution processing.● Handled internal and external customer inquiries, claims and complaints; interprets policies and regulations, investigates problems, and communicates with other departments and providers to research and resolve issues, identify and implement service solutions.● Authored Standard Operating Procedures documents for the Credits and Returns teams operating under HCL Technologies supporting 3M clients.

● Maintain daily focus on individual and team members' standards to attain sales and profit projections.● Contribute to an atmosphere of total customer satisfaction.● Develop skills and product knowledge of team members through training and evaluation.● Recruit and select team members.● Achieve profit margin goals by managing the P&L.

Eagan, Mn

• Assisted customers with merchandise selection in a retail environment.• Identified cross-selling opportunities with credit plans and warranties.• Performed office and store functions including opening and completing supply orders.• Coordinated with vendors and internal departments to meet deadlines and ensure quality.• Completed minor repairs to customer merchandise.• Certified Diamontologist through the Diamond Counsel of America.

Brooklyn Center

•Client: Caribou Coffee Corporate Office•Interpreted human resource policies and procedures with regards to leave of absencebenefits and accommodations.•Assisted and advised employees regarding their benefits package, eligibility requirements, and administration of leaves of absence and accommodations.•Performed audits to ensure compliance of organizational policies, benefit billing, payrollprocedures, and current labor laws.•Coordinated with employee relations regarding employee performance issues as they related to leave of absence and/or accommodations.•Generated and distributed employee benefit billing statements, process payments uponreceipt.•Processed and interpreted supporting documentation received.•Redesigned reporting and tracking process for streamlined precision.

Edina, Mn

• Client: Children's Hospitals and Clinics•Interpret human resource policies and procedures with regards to leave of absence benefits.• Assist and advise employees regarding their benefits package, eligibility requirements, and administration of leaves of absence.• Perform audits to ensure compliance of organizational policies, benefit billing, payroll procedures, union contracts, and current labor laws.• Develop and maintain resource guide for administering leaves of absence.• Generate, validate, and distribute employee benefit billing statements.• Process and interpret supporting documentation received.• Train new team members.

• Managed 15 employees to ensure that all work was completed within scheduled deadlines with attention to quality standards, priorities and overall goals.• Indirectly managed seven employees regarding wage garnishments, general ledger products, and escalated issues requiring completed payrolls to be reprocessed.• Acted as a consultant and business partner to clients and internal departments to identify products and execute strategies that will improve the client experience.• Analyzed team statistics and prepared reports to track various productivity and performance standards to ensure that established service level agreements were achieved.• Interviewed and effectively participated in the hiring and termination of employees.• Trained and mentored employees to identify development needs.• Evaluated associates on performance and completed annual performance appraisals.• Coached direct reports to establish Individual Development Plans.• Developed and administered corrective action and performance improvement plans.• Participated in task forces, strategic initiatives, stretch assignments and other collaborative opportunities with multiple business units to establish best practices.• Specified and prototyped tools to increase editorial efficiently in the workplace, and worked directly with writing teams to develop customer-focused content.• Successfully created and adhered to budget plans.• Managed escalated issues and provided direction.• Managed local and virtual employees.

• Supported various levels of payroll and HR clients to provide prompt and thorough responses to all types of service inquiries for clients.• Provided support to application users which include instruction, navigation, troubleshooting, maintenance and evaluation to determine solutions and alternatives.• Developed and maintained effective verbal and written communication with all parties.• Piloted program to assist new and recently upgraded clients transitioning from implementation to ease into product and service use.• Mentor new hires on phones to ensure delivery of world class service and proper use of system applications.• Assisted high revenue clients.• Trained team members on new phone software.

Eden Prairie, Mn

• Assisted customers with merchandise selection in a retail environment.• Identified cross-selling opportunities with credit plans and warranties.• Performed office and store functions including opening and completing supply orders.• Completed minor repairs to customer merchandise.• Certified Diamontologist through the Diamond Counsel of America.

• Researched necessary information to obtain clear title information, payoffs, tax lien commitment, and home condition requirements for clients.• Opened title orders, ordered demands, processed client files, typed escrow instructions and amendments. • Prepared legal documents and closing documents for signing.• Scheduled appointments and closing of escrow.• Explained documents to borrowers at closing.• Balanced files and sent out closing packages.

• Liaison between insurance brokers and United HealthCare.• Explained eligibility guidelines.• Enrolled and terminated employees from health plans.• Researched and resolved billing discrepancies.• Performed administrative policy updates.

Master Of Business Administration (Mba), Human Resources Management And Services

Bachelor Of Science (B.S.), Business Administration And Management, General