As a Loan Processor at Option Financial, LLC for almost four years, I applied my strong background in financial analysis and customer service to assess loan applications, verify documentation, and ensure compliance with lending regulations. I managed a high volume of loan files with accuracy and efficiency, meeting tight deadlines and delivering exceptional service to clients, realtors, and internal teams. I also demonstrated effective communication and collaboration skills, building trust and rapport with all stakeholders.Prior to that, I gained valuable experience in credit and collections analysis, accounts receivable management, and billing and reconciliation at The Gorilla Glue Company and Dover Corporation. I developed a solid ability to analyze customer credit profiles, make sound credit decisions, and implement effective collections strategies to optimize cash flow and minimize delinquencies. I also produced insightful reports, identified process improvements, and negotiated with customers to resolve disputes. Additionally, I hold a Bachelor of Business Administration degree from Thomas More University. I am proficient in QuickBooks Online, written communication, and workload prioritization. I am a self motivated, detail-oriented, results-driven, and strategic thinker, who readily adapts to change, works independently, and exceeds expectations. I am seeking opportunities to leverage my skills and experience in the financial services industry, and to contribute to the success of a dynamic and innovative organization.
