Mandi Turner Email & Phone Number

Louisville, Ky, Us

Kalamazoo, Mi, Us

IT PMO leader responsible for IT Project leadership for PMO tools, processes and governance.

Memphis, Tn, Us

Director of IT PMO responsible for overall portfolio management of technology projects and project management methodologies. Revamped flailing PMO to world class level supporting near billion-dollar revenue organization. Provided oversight and guidance on project management processes, capacity planning, budgeting and forecasting. Coached and mentored project and program managers. Responsible for executive level reporting and communications of project status and budgeting. Key Achievements:Implemented PPM Pro Portfolio Management tool improving financial tracking, standardizing statusing, increasing transparency, resource utilization and standard schedulingEvolved PMO reporting from PowerPoint and ad-hoc excel spreadsheet to live detailed statusing with objective KPI’s for executive level reporting and project health trackingDeveloped capacity planning and budget forecasting tools allowing optimization of staff utilization and capital costs managementBuilt 3-year strategy for PMO and project delivery providing direction and guidance for PMO roadmapRedesigned project management processes bifurcating Project Delivery Framework and Software Development Lifecycle, establishing prescriptive tailoring /sizing/ risk and greatly expanded RACI; developed and conducted training to improve adoption and established auditing approach to ensure complianceDeveloped revised approach to demand planning and project intake process utilizing strategic scoring and prioritization providing better executive alignment of projects to company strategy and reducing wasted effort

Memphis, Tn, Us

Conway, Arkansas, Us

Program Manager of IT Delivery portfolio of approximately $10 Million. Responsible for overall program and project management of all IT Delivery projects and governance. Providing oversight and guidance on project management processes, capacity planning, budgeting and forecasting. Consulting and coaching to project managers and non PMO team leads for project execution. Responsible for full Project lifecycle of all projects within IT Delivery. Key Achievements:Developed forecasting approach for portfolio roadmap and project intakeManaged capacity planning for ongoing project execution for 150+ employeesProvided leadership and direction to extended team of supporting portfolio of 135 projectsLed development and adoption of project management processes for traditional waterfall and agile projectsTrained teams on use and setup of JIRA, Confluence and Planview

Houston, Texas, Us

Deputy Program Manager of $540M program providing Real Time Location Systems to over 93 medical facilities implementing multiple RTLS applications. Manager of Program Management Office providing oversight and guidance of processes, quality, testing, configuration management, change management, training, and sub contracting management. Integral member of Senior Leader team providing oversight of program functions. Led capture team for 6 Task Order proposals ranging from $2-$45M.Key Achievements:*Introduced processes for change, release and catalog management for 150 engineering changes and 1500 catalog items*Established organization design and staffing for $500M+ program*Developed contract management methodologies and supported over 100 contract modifications and proposals Grew program from $20M to $300M through contract awards*Delivered and tracked over 100 contract deliverables*Sold over $100M of new contract work

Houston, Texas, Us

Senior Leader providing integration management and application development management for Human Resources function supporting 25,000+ customers globally. Lead teams of .net and java developers, windows and Unix system administrators, Configuration and Change Management, Release Management, Project Management, Integration Testing, and Quality Assurance. Provide overarching leadership to develop, deploy and support applications. Create standardized processes and methodologies for project management, change management, release management and quality control.Key Achievements:Led multiple teams of developers, technical leads, project managers, business analysts, and architects Led development initiatives for web portal, SharePoint, Identity Management and MarketingLed Systems Integration Testing for up to 30 project test cycles per monthProvided leadership for process improvement and CMMI initiativesProvided coaching and guidance for Release Management office and improved process for release activities Led Change Management and Configuration Management processesPrimary leadership for Project Management and Verification & Validation methodologiesHuman capital management of 50+ direct reportsParticipated in CMMI assessment team through high maturity assessment

Ashburn, Virginia, Us

Louisville, Kentucky, Us

Led project and program management for application development and enterprise release management including implementation planning. Managed relationships with business partners to guide new application development to the organization’s strategic direction. Combined internal development projects with off-the-shelf applications using standard software development lifecycle planning. Identified and managed resources needed for projects and ongoing maintenance of systems. Key Achievements:Managed Portfolio and Program Management initiatives for clinical systems including approximately 45 concurrent projects ranging from $100K to $10M expense Managed project evaluation and determination for entry to portfolio Provided strategic direction for portfolio and clinical applications Created standardized project processes and managed enterprise software releases Managed server migration to a new data center including virtualization Managed numerous application development projects using both waterfall and Agile SDLC methodologies Created environment strategy for 180+ servers and 8 environments for testing and deployment Single resource manager for all Clinical Infrastructure projectsDeveloped processes, procedures and standardized plans and methodologies for all implementations regarding clinical care systems Managed all vendor patch deployment and software upgrades for clinical applications *includes tracking of open issues, documenting issued closed by patches *management of patches through environments and coordination of releases *oversight of testing and validation and ultimate deployment and acceptance

Design, implementation, and support of information systems and technology solutions for a regional law firm. Supervise, train and mentor staff. Lead all business and technology operations for IT department. Recruit, hire, train, conduct performance evaluations, and award monetary bonuses to employees. Act as Lead Project Manager, performing all phases of project management for major technology development initiatives. Closely analyze and evaluate effectiveness of individual projects and potential impact on overall productivity, modifying approach accordingly. Facilitate purchase of new technologies and budgeting for all technology expenditures. Conduct meetings and liaise daily with executive management, senior partners, and cross-functional departments to ensure seamless integration of technology into overall operations. Develop and implement firm-wide IT policies, procedures and methodologies.

Mba, Information Technology Management

Bs, Business Management