Michael Rowley Email & Phone Number

Corona, Ca, Us

Corona, Ca, Us

Corona, California, Us

Corona Junk Removal & Property Maintenance LLC is Orange County & Inland Empire's very own junk removal and facility maintenance company. Corona Junk Removal & Property Maintenance LLC provides you with friendly and efficient local Southern California Junk Removal Specialists that provide residential and commercial services. Our services range from junk removal, post-construction debris removal, commercial cleanouts, foreclosure cleanouts, warehouse cleanouts, eviction cleanouts, hoarding clean-ups, hauling services, pressure washing, landscape design, and many more. Learn more by visiting: www.coronajunkpm.com

San Diego, Ca, Us

• Communicate with customers on deadlines and day to day issues.• Dispatch technicians• Handle customer issues • Line out jobs to ensure logistical sense • Make sure work orders and parts requests are turned in• Order equipment for jobs• Schedule governmental work • Update customers daily in service portals• Take customer calls• Work closely with parts department to ensure parts come in and jobs are completed in a timely manner

•Assign work orders to plumbers based on designated routes and plumber location.•Coordinate with the Billing Dept. to make sure the customer is being invoice correctly as per service performed by service plumber.•Courteously interact with customers and plumbers, as required.•Create and maximize capacity by ensuring productive use of all assets, equipment and plumbers.•Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing plumbers.•Ensure work order completion via the plumber check-in process.•Follow all required safety policies and procedures.•Gather and maintain work order documentation for work completed, follow-ups with plumber’s location.•Maintain and schedule customers monthly or quarterly maintenance Jetting.•Perform other duties as assigned or apparent.•Prepare, update and dispense the daily route schedule.•Report plumber’s performance issues or concerns to appropriate management for resolution.

Corona, Ca, Us

• Accurately reviews of all prior day field visits and send updates to clients, account managers, and service manager as needed.• Checks in with technicians via phone and email; provides them with hourly/daily updates regarding service call type, location, and scope of work.•Communicate with customers (email & phone) and create detailed work orders of the service requested.• Constant management of the dispatch board throughout the day. • Check all open calls and dispatch accordingly.• Coordinate scheduling of work with customers, technicians (30+), and other jobs/projects to maximize customer satisfaction within the price range given in the bid. Also, takes into account customer urgency, parts/materials availability, and available manpower.•Primary contact between the customer and the service department (account managers, service manager, technicians, and billing).•Responsible for taking service calls, quoted jobs from start (initial call) to completion (billing).• Responsible for reviewing service jobs, quoted jobs, & service projects to determine time frame for completion, identify the necessary tools and material needed, and hold the necessary manpower.• Review technicians work orders and identifies opportunities to quote additional repairs or new equipment, address warranty issues, and make sure all material is accounted for.• Strive to maximize cost effectiveness on a daily basis• Work in progress report - Give status and scheduled completion date for each open and incomplete service order.• Work efficiently in a detailed fast pace environmentCurrently use: Office Suite, Service Channel, Field force manager, Linxup, Facility Source, Verisae

Atlanta, Georgia, Us

• Accounting • Assigned tasks• Conducted meetings• Coordinated the activity of sixty-five retail employees• Front End Supervisor of high volume store totaling• $800,000-$1,000,000 weekly.• Implemented safety guidelines• In charge of recruiting and training staff•Meeting and exceeding company standards and metrics• Obtained multiple lift truck certifications• Schedule writing• Took disciplinary actions w/ staff when necessary• Writing associate half to date and year to date performance reviews• Work closely with and reported to operations managerial staff, as well as district leaders.

Bachelor'S Degree

High School