Mandla Moyo Email & Phone Number

In the intensive project-based program with Chingu, I work in a collaborative team environment and get to refine my developer expertise.Through my participation and contributions to building a real-world application within a remote team, while closely following a professional software development workflow, I have gained practical experience with essential.

Gaborone, Botswana

• Management of basic IT support and infrastructural services.
• Implemented a system that effectively keeps track of IT assets, performing routine maintenance on equipment, and working with the main vendor to hasten the repair or replacement of malfunctioning equipment. As a.
• Since assuming the role, I have provided thorough IT support to staff users, addressing their technical challenges and resolving network, hardware, and software-related problems resulting in a 20% reduction in.
• Actively monitoring and maintaining the restaurant group's local area network (LAN) to guarantee continuous connectivity and 96% uptime performance.
• Proactively conducting and implementing quarterly assessments to improve system security and stability, fast identification, and resolution of any network issues by about 20% and reducing downtime while increasing.

Gaborone -Botswana

• I started out as a restaurant manager, in charge of overseeing a workforce of 22 team members.
• As a committed restaurant manager, I successfully led and coordinated a diverse team of 22 employees, providing outstanding customer service, effective operations, and adherence to business standards.
• I followed my keen interest in the IT industry and actively sought out ways to advance my technological knowledge and abilities. I enrolled in a Computer Science program and actively undertook my studies, dedicating 15.
• Switched to a more IT-focused position, utilizing my strong leadership, problem-solving, and communication abilities to give excellent IT assistance and promote technical developments inside the company.

• Created user accounts on AWS and established multiple user environments, managing access and privileges.
• Worked with files on EC2, gained proficiency in file manipulation and directory management, and applied security measures through meticulous file permission settings.
• Mastered efficient search techniques for system navigation and data retrieval.
• Acquired skills to monitor and manage system resources effectively and utilized recommended practices for quick reference and increased productivity

• Installed and deployed Nessus Essentials, and executed credentialed vulnerability scans on both live and virtual Windows 10 hosts with OracleVM and VMware.
• Executed Vulnerability Management Functions within isolated network environments, centering on the critical elements of Discovering, Prioritizing, Assessing, Reporting, and implementing Remediation measures.
• Conducted vulnerability assessments with Nessus and successfully remediated vulnerabilities.

• Assists in the technical support, problem resolution, implementation and managing of the converged data/voice network that includes wired and wireless technologies.
• Interact with customers as the primary point of contact for the network operations team. Prioritize, triage, and resolve LAN/WAN issues that have been routed to the network operations team.
• Monitor the network for unauthorized activity; maintains network security.
• Act as an interface with equipment vendors for resolving problems (i.e. Cisco TAC).
• Ensure optimum reliability of the network.
• Recognizes and identifies potential areas where existing policies and procedures require modification.

Bachelor Of Science - Bs, Computer Science, Passed: Gpa 3.5

Network And System Administration ( Exam 200 - 125) , Passed

• Network fundamentals, planning and designing. • TCP/IP and network models • Switch configuration (LAN and WAN Technologies). •.