Mandla Moyo Email & Phone Number

In the intensive project-based program with Chingu, I work in a collaborative team environment and get to refine my developer expertise.Through my participation and contributions to building a real-world application within a remote team, while closely following a professional software development workflow, I have gained practical experience with essential development technologies and frameworks, focusing on creating responsive and user-friendly interfaces.I have deepened my understanding of version control systems, agile methodology, and collaborative tools, all of which are essential for managing the entire Software Development Life Cycle in modern development workflows.Continuously strengthening key soft skills, such as effective remote collaboration and communication, teamwork, and problem-solving, crucial for thriving in tech-driven industries.

Gaborone, Botswana

Management of basic IT support and infrastructural services.•Implemented a system that effectively keeps track of IT assets, performing routine maintenance on equipment, and working with the main vendor to hasten the repair or replacement of malfunctioning equipment. As a result,10% less equipment downtime due to malfunction has occurred, ensuring continuous workflow and reducing productivity losses.•Since assuming the role, I have provided thorough IT support to staff users, addressing their technical challenges and resolving network, hardware, and software-related problems resulting in a 20% reduction in technical challenges. This has had a positive impact in the operations of the organization.Monitoring and upkeep of the LAN for the restaurant group:•Actively monitoring and maintaining the restaurant group's local area network (LAN) to guarantee continuous connectivity and 96% uptime performance.•Proactively conducting and implementing quarterly assessments to improve system security and stability, fast identification, and resolution of any network issues by about 20% and reducing downtime while increasing service times by an average of 10 minutes per client.

Gaborone -Botswana

I started out as a restaurant manager, in charge of overseeing a workforce of 22 team members. •As a committed restaurant manager, I successfully led and coordinated a diverse team of 22 employees, providing outstanding customer service, effective operations, and adherence to business standards.•I followed my keen interest in the IT industry and actively sought out ways to advance my technological knowledge and abilities. I enrolled in a Computer Science program and actively undertook my studies, dedicating 15 to 20 hours a week.•Switched to a more IT-focused position, utilizing my strong leadership, problem-solving, and communication abilities to give excellent IT assistance and promote technical developments inside the company.

• Created user accounts on AWS and established multiple user environments, managing access and privileges.• Worked with files on EC2, gained proficiency in file manipulation and directory management, and applied security measures through meticulous file permission settings.• Mastered efficient search techniques for system navigation and data retrieval.• Acquired skills to monitor and manage system resources effectively and utilized recommended practices for quick reference and increased productivity

• Installed and deployed Nessus Essentials, and executed credentialed vulnerability scans on both live and virtual Windows 10 hosts with OracleVM and VMware.• Executed Vulnerability Management Functions within isolated network environments, centering on the critical elements of Discovering, Prioritizing, Assessing, Reporting, and implementing Remediation measures.• Conducted vulnerability assessments with Nessus and successfully remediated vulnerabilities.

• Assists in the technical support, problem resolution, implementation and managing of the converged data/voice network that includes wired and wireless technologies. • Interact with customers as the primary point of contact for the network operations team. Prioritize, triage, and resolve LAN/WAN issues that have been routed to the network operations team. • Monitor the network for unauthorized activity; maintains network security. • Act as an interface with equipment vendors for resolving problems (i.e. Cisco TAC). • Ensure optimum reliability of the network. • Recognizes and identifies potential areas where existing policies and procedures require modification. • Assists in development of new policies and procedures as necessary. • Prepares and maintains technical documentation to guide network users

Bachelor Of Science - Bs, Computer Science, Passed: Gpa 3.5

Network And System Administration ( Exam 200 - 125) , Passed

• Network fundamentals, planning and designing. • TCP/IP and network models • Switch configuration (LAN and WAN Technologies). •.