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Mark Andrews is a GenAI @ AWS at Amazon Web Services (AWS). He possess expertise in product management, mobile devices, integration, program management, cloud computing and 24 more skills. Colleagues describe him as "I worked closely with Mark in a couple of project iterations for the development and deployment of Google's CDN. Mark is a top notch professional fully reliable in terms of managing complex programs and engaging all parties involved in a project. Mark understood the technology and the requirements for deploying a global fast paced service as Google's CDN and complements that with good negotiation skills balancing expectations and optimum quality in service/product delivery. Mark is on my top 5 list of best program/project managers with whom I had the please to work with, making him, in my opinion, one rare and valuable company resource.", "Mark is one of the most enthusiastic and focused people I've had the privilege to work with. Working in an area well outside our comfort zone, he delivered impressive results on an automated reporting system. I'm pretty sure I learned something new every day I worked with Mark. He brought great energy and also a sense fun to the project, which made it great to work on. Looking back, it's probably the highlight of the projects I've worked on.", and "Mark delivered timely quality research and is a true technical evangelist. I recommend him wholeheartedly."
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Director Of Product ManagementAmazon Web Services (Aws) Jul 2024 - PresentSeattle, Wa, UsDirector of Product - GenAI Compound Services and Tooling -
Group Product Manager - Technical InfrastructureGoogle Jul 2017 - Jul 2024Mountain View, Ca, Us- Built a Product Team to drive technical infrastructure efficiency across the company and we've returned over $xB in savings for Google- Launched Resource Symphony, a transformational product which eliminated 121 CLIs, UIs and APIs and consolidated into a single resource management product surface-area - Customers include: The CFO, Product Area Resource Executives, Software Service Owners, Finance, Board of Directors - We have over 20,000 internal customers and a solid CSAT of 78% -
Director Product ManagementIntercom Apr 2016 - May 2017San Francisco, California, Us -
Manager, Product ManagementIntercom Jan 2016 - Apr 2016San Francisco, California, Us
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Product ManagerAirbnb Mar 2015 - Nov 2015San Francisco, Ca, Us- Led the Global Supply Product Management Team, the team responsible for growing the host side of the business- Grew the team from 3 - 30 people with my partner Engineering Manager- Successfully lobbied internally for appropriate resourcing of Data Science and Design - Achieved a strong working relationship between my Product Team and Operations - Renamed the team to 'Host Growth' and focused on three tracks: Acquisition, Conversion and Retention of hosts- For the first number of months managed Engineering, ran Product and all cross team collaboration with minimal support, while appropriate support was being mobilized- I turned the team around (supported by my Engineering Manager) from low performance into one of the highest performing at the company in terms of revenue growth- Secured the support of the CMO for the creation of a Product Marketing Management (PMM) organization. Worked with the new PMM lead to help establish the function internally and acted as a champion for Product Marketing -
Senior Product ManagerTwitter Nov 2014 - Feb 2015San Francisco, Ca, Us- Launched Twitter Offers -
Vice President Of Product ManagementAirstone Jan 2014 - Oct 2014San Francisco, UsUltra high speed networking technology- Streamlined product offering from several product initiatives to two- Market analysis and customer targeting - Identified Chevron, Lawrence Berkeley National Labs and Facebook as potential customers of the technology. High frequency trading firms also conducted due diligence on the technology- Several C-level conversations with Chevron (CTO)- Ultimately the technology developed, while incredibly innovative, didn't meet market demand (standards, backwards compatibility and scale) -
Product Manager - Google Shopping ExpressGoogle Jan 2013 - Jan 2014Mountain View, Ca, Us- Google Shopping Express: www.google.com/shopping/express- Product Manager for the Android and iOS mobile apps, launched on September 25th 2013 - Launched in a record six months
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Product Lead - Payments - Google Wallet (Now Google Pay)Google Feb 2011 - Jan 2013Mountain View, Ca, Us- Lead PM for the add all debit and credit cards to Wallet feature- Team manager - Lead a cross functional team across two sites- P2P in GMail- 9 payment system patents pending - Granted US8676709 B2
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Product Manager - Google FiberGoogle Oct 2009 - Feb 2011Mountain View, Ca, Us- One of the first members of the Google Fiber project and as part of this team collaborated with three SVPs and one of the Google Founders to champion its development- Built the first testbed on campus - Managed the pilot of the Google Fiber product to 600 Stanford University faculty residence homes - Established a contract with Sonic.net to manage the operation of this solution - Member of selection committee and conducted market analysis that helped identify the first target market (Kansas city)
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Senior Technical Program Manager - Video Site Reliability EngineeringGoogle Jan 2009 - Oct 2009Mountain View, Ca, UsContinued to focus on the technical development and deployment of the platform while delegating the operational responsibilities to a team.Towards the end of 2009 I focused on transitioning software developers off the operations responsibilities of our CDN and into the hands of our Site Reliability Engineers. Established both a sustainable model for deployment, as well as operations and transitioned off the program.
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Technical Program Manager - Integrations EngineeringGoogle Sep 2006 - Jan 2009Mountain View, Ca, Us- Data center construction program management- M&A due diligence on potential acquisitions, focusing on the complexities of integrating their operational infrastructure- Integrations: YouTube, Blogger, Feedburner, Jaiku- YouTube developed into a full-time role and I assumed responsibility for the development and deployment of our CDN infrastructure- The CDN we developed is now one of the largest CDNs in the world
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International Project EngineerMicrosoft Corporation Oct 2004 - Sep 2006Redmond, Washington, Us- Integration of Groove (acquisition of Ray Ozzie's company) into MS Office -
Network Security ConsultantDataway Inc. Sep 2003 - Oct 2003San Francisco, California, Us -
Research EngineerUniversity Of Limerick Sep 2002 - Aug 2003Limerick, Munster, Ie• Computer engineering research, in collaboration with IBM, Enterprise Ireland and Intel. Research areas spanned Wireless LAN architecture and Wireless WAN Deployments, Mobility Research, Linux network integration, specification and design of new networking concepts.• Publication and presentation of research papers. This involved writing high quality research papers for national and international research conferences.• Lecturing 4th year Computer Engineering students ‘Specification and Description Language’. -
System Design EngineerAib Group May 2002 - Aug 2002Molesworth Street , Dublin 2, Ie• Design and implementation of real-time Ericsson Private Branch eXchange (PBX) monitoring system. This system monitors all phone calls made by AIB personnel, and can be used to query usage, network load and departmental phone costs. This system was developed by myself and another engineer in response to a business need to manage headquarters phone costs.• System Components: RedHat Linux server, RS-232 Perl Parser, MySQL database engine, web front-end for querying the Database and a user administration interface. -
Software Design EngineerLucent Technologies Jan 2001 - Oct 2001Espoo, Southern Finland, Fi• Lead developer for design and development of prototype ‘wizInstall’ application. ‘wizInstall’ runs on a Hewlett Packard UNIX platform. Its purpose is to upgrade and install management software onto Lucent’s ‘Operation Management Centre’. This system controls cellular telephone networks. • Writing specification documents for new processes and software within Lucent. Document types included requirements and high level design documents.• Prototyping concept applications based off design specifications, and assessing their impact on the cellular management system.• Liaising with usability engineers in Swindon, UK and programmers in Bangalore India. -
System AdministratorDataway Inc. Jun 2000 - Sep 2000San Francisco, California, Us• Acting network administrator for Dataway’s San Francisco network. This involved monitoring and repairing hardware and software issues with employee computer systems, servers, telephone system and network infrastructure.• I renegotiated a new contract with Dataway’s preferred computer supplier and cut the cost of new equipment by 15%.• I regularly compiled detailed reports for the Chief Technical Officer which indicated areas of infrastructure that required investment and/or reconfiguration. I achieved a significant reduction in the invoice price for a new backup solution.
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System AdministratorAib Group Jun 1999 - Sep 1999Molesworth Street , Dublin 2, Ie• Network Administration, analyzing network performance using Hewlett Packard analyzers, Administering Cisco Catalysts & routers.• Writing formal reports to management on Network Infrastructure issues, including compiling a technical report on the IBM mainframe. • Compaq Storage Area Network (SAN) configuration for AIB Ireland Group Domain.• Six week project on Eircom Initial Public Offering (IPO). This involved validating processes for ensuring share purchases were conducted according to financial regulations, automating direct debit share purchase system and resolving technical issues with uploading financial data to the IBM mainframe.
Mark Andrews Skills
Mark Andrews Education Details
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Dublin City UniversityProject Collaboration -
University Of LimerickComputer Engineering Research In The Area Of Secure Transparent Mobility
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University Of LimerickInformation Technology
Frequently Asked Questions about Mark Andrews
What company does Mark Andrews work for?
Mark Andrews works for Amazon Web Services (Aws)
What is Mark Andrews's role at the current company?
Mark Andrews's current role is GenAI @ AWS.
What is Mark Andrews's email address?
Mark Andrews's email address is ma****@****ews.com
What is Mark Andrews's direct phone number?
Mark Andrews's direct phone number is +141541*****
What schools did Mark Andrews attend?
Mark Andrews attended Dublin City University, University Of Limerick, University Of Limerick.
What skills is Mark Andrews known for?
Mark Andrews has skills like Product Management, Mobile Devices, Integration, Program Management, Cloud Computing, Networking, Linux, Management, Mobile Applications, Data Center, Agile Methodologies, Software Development.
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