Mandy Archer Email & Phone Number

Plano, Tx

As the VP of Operations & Strategic Accounts at Infinix Global Meetings & Events, I lead a dynamic team of meeting planners and account managers to deliver exceptional, customized event experiences for corporate clients. In addition to overseeing strategic planning and operational excellence, I manage the department's forecasting, budgeting, staffing, and drive revenue and profit growth. My focus is on ensuring that every event we manage exceeds expectations in creativity, service quality, and financial performance. I thrive in fast-paced environments and work closely with teams to create unique, impactful events that align with both client and company goals.

Plano, Tx

As Sr. Director of Meeting Services & Strategic Account Management, I was responsible for leading the meeting operations department, including management, training, and support as a subject matter expert within the meetings and events industry with a niche role on HCP Meetings. I played a key role in cultivating and maintaining strong customer relationships, working closely with the account management team to address client needs comprehensively. I developed and executed annual operating plans and budgets, ensuring the right technological and resource requirements were in place to meet forecasted demand.In overseeing strategic accounts, I provided leadership in the development of strategic plans, program goals, and led quarterly business reviews while consistently achieving KPI ratings of 95% or higher year over year. I also administered a comprehensive compliance program, ensuring alignment with industry regulations and providing training to internal and external stakeholders. Additionally, I served as the primary point of contact for global client accounts, managing portfolios and profitability while partnering with business development to support RFPs, client meetings, and presentations.

Plano, Texas

o Works closely with meeting managers and planners monitoring the strategic timelines and overall project implementation and ensuring all logistical details are planned effectively. o Leads the continued development of infrastructure to support full meeting planning services for the company. o Construct budgets and strategic meeting management programs with budgets of $10k to $1.7M (per meeting).o Key contact with client/decision makers providing a consultative approach to program direction, ensuring the client expectations and objectives for meetings, conferences or programs are exceeded.o Direct all aspects of 200+ domestic and international meetings per year.o Conduct due diligence on domestic and international site research to ensure site venue aligns with client needs.o Lead on designing database sourcing/attendance program by working closely with programmers to develop proprietary online hotel/vendor RFP application reducing overhead and resulting in annual savings of $50K.o Responsible for the management, development and implementation of corporate rebranding and marketing elements.o Responsible for hiring/training meeting managers, meeting planners, and interns as well as managing all outsourced relationships.

Plano, Texas

o Acted as senior level meeting and event planning specialist for international and domestic events, focusing on high-profile pharmaceutical companieso Completes meeting project timeline, establishing work flow schedule to facilitate accurate handling of all meeting or program details.o Builds, develops and executes customer relationships, including business reviews and other account management responsibilities.o Responsible for the training and development of managers, planners, and coordinators in effective meeting planning procedures while Mentors the team and showing best practice approaches.o Provides leadership to team and promotes positive team environment as a role model.o Conducts quality assurance visits and/or peer reviews for team member’s meetings and programs.o Possess working knowledge and expertise in open payment and EFPIA reporting.o Stays abreast of individual standards and trends, including but not limited to, compliance requirements. Responsible for accurate program forecasting and system updates as needed.o Manages overall meeting budgets, reviews and audits program related billing for accuracy.o Provides management oversight and direction for all vendors who support planning and execution.

Plano, Tx

o Independently develops, plans, and executes a variety of meeting, events and incentives including medium to high complexity, high level of confidentiality, and/or international scope.o Develops and delivers highly customized experiences to meet unique customer objectives. o Responsible for coordination of all meeting or program planning from post contract execution to final billing.o Manages vendors required for production, design, content, public relations and other services required to execute complex programs.o Provides leadership to team and promotes positive team environment as a role model. o Manages overall meeting budgets, reviews and audits program related billing for accuracy.

Plano, Texas

Austin, Texas