I am a highly motivated, analytical Senior Manager with oversight of 150 staff and a proven track record in inspiring and leading teams to achieve. I became a Chartered Financial Planner in 2015. I have particular expertise in Pensions - holding AF3, G60 and R08.I proudly work for ReAssure which is part of the Phoenix Group. I have had a variety of customer and non-customer facing roles in my 20 years in the finance industry. Whilst in project environments, I have made commercial savings and delivered on commitments made to the FCA. In customer-facing roles, I have achieved high levels of service delivery and customer satisfaction. I have a proven track record of fostering relations with key stakeholders at all levels, including external clients.In Phoenix we are passionate about securing our customers a lifetime of opportunities.