Mandy Berman Email and Phone Number
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Versatile leader with experience across high growth businesses, multi-site operations, technology strategy, and integrating acquisitions. Roles include COO, CAO, Acting CIO, and public company officer and Board member.
Bright Horizons
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Chief Operating Officer, Back-Up Care And Emerging Care ServicesBright Horizons 2023 - PresentNewton, Massachusetts, UsExecutive officer (NYSE: BFAM) responsible for operations of Back-up Care, a $350MM+ revenue product line providing 24/7 services globally to more than 1,000 clients and 10MM employees. Oversee Jovie national franchise network, providing in-home nanny and sitter services in 200+ geographies, and Steve & Kate’s, providing innovative camp programs at 40+ locations nationwide.
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Board Of DirectorsHarborone Bank 2019 - PresentBrockton, Ma, UsHarborOne Bancorp, Inc. (NASDAQ: HONE), is the parent for HarborOne Bank, a state-chartered savings bank with retail, commercial lending, and mortgage services with offices throughout New England. -
Chief Operating OfficerMarathon Health 2020 - 2023Indianapolis, In, UsLed operations for Marathon Health, supporting over 700,000 members across 40+ states by delivering exceptional patient primary care in over 240 employer-sponsored on-site and near-site health centers. Built operational teams to support growth and scale: regional operations and client account management, central operations shared services, PMO, BI/Reporting, contact center, and member engagement. Supported transition of all health centers and clients to standard EMR and reporting platform within 8 months. Contact center service levels improved 280% in first six months. -
Chief Operating Officer42 North Dental 2019 - 2020Waltham, Massachusetts, UsLed operations for a leading dental support organization supporting over a dozen practice brands in over 75 locations in New England. Built regional support organization and integrated acquisitions. Created safety and patient protocols to respond to COVID pandemic. Practice performance exceeded financial and operating targets within second month of re-opening from pandemic closure. -
Chief Administrative Officer And Evp, OperationsBright Horizons 2016 - 2019Newton, Massachusetts, UsExecutive officer (NYSE: BFAM) responsible for operations of emerging businesses, global IT, and shared services. Led operations for Back-up Care product line, providing 24/7 services globally and overseeing growth from $5MM to $200MM in revenues. Responsible for franchise network, with educational services in 180+ locations in 30 states. Oversaw global technology through 200 person IT department. Responsible for 300+ FTE contact center and creation of new shared services function to support all product lines.
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Acting Chief Information OfficerBright Horizons 2014 - 2016Newton, Massachusetts, UsBuilt leadership and team to drive global technology strategy and services, including applications development, customer support, network infrastructure and information security.
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Executive Vice President, Global And Back-Up Care OperationsBright Horizons 2014 - 2015Newton, Massachusetts, UsOngoing leadership of Back-up Care product line. Responsible for growth and performance of Netherlands region. Leadership role in India market entry.
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Senior Vice President, Back-Up Care ServicesBright Horizons 2009 - 2014Newton, Massachusetts, UsOn start up team for new Back-up Care product line creating nationwide network of childcare center and in-home services for employers supported 24/7 through contact center and proprietary technology platform. Expanded through organic growth, strategic partnerships, and acquisitions.
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Vice President, Back-Up DivisionBright Horizons 2005 - 2009Newton, Massachusetts, UsLed operating division of 80+ dedicated back-up childcare centers nationwide.
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Executive Vice President Of OperationsChildrenfirst 2000 - 2005UsLed operations of 30+ back-up child care centers for employer clients and designed proprietary technology platform. Participated in management presentations for company sale and led integration with Bright Horizons post acquisition.
Mandy Berman Skills
Mandy Berman Education Details
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Harvard Business SchoolMaster Of Business Administration (Mba) -
Princeton UniversityPublic And International Affairs; Certificate In East Asian Studies
Frequently Asked Questions about Mandy Berman
What company does Mandy Berman work for?
Mandy Berman works for Bright Horizons
What is Mandy Berman's role at the current company?
Mandy Berman's current role is Accomplished senior executive with a record of growth and service delivery excellence through driving operational scale and technology innovation.
What is Mandy Berman's email address?
Mandy Berman's email address is mb****@****lth.com
What is Mandy Berman's direct phone number?
Mandy Berman's direct phone number is +161792*****
What schools did Mandy Berman attend?
Mandy Berman attended Harvard Business School, Princeton University.
What skills is Mandy Berman known for?
Mandy Berman has skills like Educational Leadership, Business Strategy, Process Improvement, Operations Management, Leadership, Management, Leadership Development, Organizational Development, Educational Technology, Technology Management.
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