Amanda Boles Email & Phone Number

United States

• Create and revise department processes and procedures• Assist CVO leadership in maintaining valuable customer relationships• Develop and present various trainings/presentations/updates• Coordinate with CVO leadership to research and develop solutions for customers• Manage project timelines and all related materials• Administrative duties such as reporting, billing, planning meetings, onboarding, etc.

• Prepare initial and recredentialing applications for commercial and government payors• Define enrollment process and timeline expectations for new clients/providers• Preserve and foster relationship between symplr and clients; provide a reliable point of contact• Participate and provide feedback at client and payor meeting• Maintain and organize all files, documents, and records related to provider enrollment• Prepare and distribute reports on time

• Work closely with the Business Units and QA to resolve any issues the team is experiencing• Coordinate projects with Business Units to ensure continued provider enrollment• Coordinate assignments and projects for stateside team and Call Center teams• Write new/updated Process & Procedures Guidelines for Data Services• Test and provide feedback for data automation features• Inform leadership of potential roadblocks

• Responsible for data entry, CAQH, client maintenance, and data review across multiple clients• Maintain necessary logs, lists, records, and documentation required for provider enrollment• Monitor client inboxes for requests and respond accordingly• Coordinate with team and leadership to ensure timely project completion