Amanda Boles Email & Phone Number

United States

• Create and revise department processes and procedures
• Assist CVO leadership in maintaining valuable customer relationships
• Develop and present various trainings/presentations/updates
• Coordinate with CVO leadership to research and develop solutions for customers
• Manage project timelines and all related materials
• Administrative duties such as reporting, billing, planning meetings, onboarding, etc.

• Prepare initial and recredentialing applications for commercial and government payors
• Define enrollment process and timeline expectations for new clients/providers
• Preserve and foster relationship between symplr and clients; provide a reliable point of contact
• Participate and provide feedback at client and payor meeting
• Maintain and organize all files, documents, and records related to provider enrollment
• Prepare and distribute reports on time

• Work closely with the Business Units and QA to resolve any issues the team is experiencing
• Coordinate projects with Business Units to ensure continued provider enrollment
• Coordinate assignments and projects for stateside team and Call Center teams
• Write new/updated Process & Procedures Guidelines for Data Services
• Test and provide feedback for data automation features
• Inform leadership of potential roadblocks

• Responsible for data entry, CAQH, client maintenance, and data review across multiple clients
• Maintain necessary logs, lists, records, and documentation required for provider enrollment
• Monitor client inboxes for requests and respond accordingly
• Coordinate with team and leadership to ensure timely project completion