Family Nurse Practitioner
Rite Aid Virtual Care By Rediclinic
Appropriately diagnosed and treated a variety of acute care conditions in a telehealth setting. Incorporated a holistic approach when providing treatment plans to patients. Considered patient medical history, allergies, prior treatment response, patient preferences, lab values, and evidence-based medicine to diagnose and treat patients. Provided virtual healthcare services for patient populations ages 18 months and up. Collaborated with a reduced work force on marketing, developing, and building a new telehealth service option for Rite Aid. Personally obtained licensing in various states to accommodate nationwide patient health needs. Including licenses in the following states: Texas, Delaware, Virginia, Maryland, Washington, Pennsylvania, Ohio, and Idaho. Audited peer charts to improve quality and accuracy of patient care. Created, reviewed, and redesigned clinical protocol guidelines. Provided stellar customer experiences that resulted in repeat patients. Maintained high levels of patient survey satisfaction scores. Kept telehealth visit times to a minimum while provided excellent patient care.