Directly now responsible for Managing Strategic Directors Diary and Planning appropriate Meetings. Working closely with SDs on a daily basis to achieve best results with the whole directorate.Planning Agendas and Completing up to date Action Logs. Work closely with all PAs to deliver Best Effective results. Previous leading a group of 11 advisors to deliver excellent customer service. Managed performance and setting goals on Monthly reviews for advisors to deliver key objectives and setting Development Plans. Coaching, Observing and Developing advisors In the Moment through delivering feedback. Team engagement prioritized, to ensure staff are delivering to the best of their abilities. Peer to peer relationships strengthened to ensure consistency was met covering best practice and seeking success and measuring my successes using appropriate trackers. Lead motivate and managing the quality outputs of my team through Continuous Improvement, especially with their development into other roles. Stakeholder relationships built across the business to maximise efficiencies. Ongoing commitment to learning and self-improvements. Took lead role in supporting our Charity partners by volunteering at local primary school.