Mandy Casebolt Email & Phone Number

Grand Rapids, Mi, Us

Grand Rapids, Mi, Us

Corporate Risk Principal RCSA Specialist.

Cedar Springs, Michigan, United States

I direct and oversee large-scale musical productions for students in grades K-12 annually, encompassing all musical elements from rehearsals to performances. I strategize and manage seasonal budgets by researching to select suitable productions for the academic year. I thoroughly analyze scripts and music to ensure comprehensive understanding and effective execution. Additionally, I chair and participate in collaborative meetings with creative teams, including Vocal Coaches, Choreographers, Tech Crew, Stage Crew, and Set Designers.• Developed comprehensive schedules for rehearsals and performances to optimize time management and resource allocation.• Conducted workshops on character-building and characterization techniques to enhance student performance.• Facilitated auditions and casting decisions involving up to 50 students for optimal utilization of talent.• Provided detailed blocking instructions to students to foster cohesive and dynamic production.• Promote and raise funds through sponsors, ticket and product sales.

Remote

Manage complex national projects for onboarding financial institutions for comprehensive risk assessment and control analysis before initiation. Orchestrate project schedules by meeting deadlines and optimizing workflows. Cultivate close collaboration with project personnel to identify and resolve issues. Control budgets, schedules, and scopes to keep teams focused and efficient. Adapt project plans to accommodate evolving objectives, specifications, and resource availability. Define scopes, allocate resources, and supervise schedules to align with stakeholder and project owner expectations. Collaborate closely with sales teams to guarantee seamless client satisfaction from acquisition to proposal phases. Oversee entire implementation process to consistently exceed and surpass goals.● Led most complex projects as Senior Project Manager on team, including Financial Institution onboardings and off-boardings, Site/Facility Closures, new Product Implementations, and Backlog Management Projects.● Supported on-site Commercial Banking by using previous experience as Vault Manager and Risk and Control Audit Manager.● Earned Lean Bronze certification in 2024 by demonstrating commitment to continuous improvement and efficiency.● Chosen to represent company in negotiations with Financial Institutions for potential new business opportunities.● Authored multiple processes and procedures to streamline operations and enhance organizational effectiveness.● Selected by management to train and mentor six successive Project Managers for performance optimization.● Recognized for constantly reaching incentive/bonus payout targets annually over nine years.

Remote

Formulated comprehensive procedures for all money processing functions within financial institutions for strict adherence to industry standards and regulations. Prioritized tasks to achieve service goals, adeptly administered multiple projects concurrently, and guaranteed prompt delivery. Offered exceptional customer service, both in-person and over phone to foster utmost customer satisfaction and loyalty. Detected and implemented operational enhancements through collaborative efforts with team members and customers. Provided onsite/offsite support for Cash Vault Services by overcoming operational challenges and boosting efficiency.● Trained and coached money processing departments in all Regions on updated procedures to facilitate smooth onboarding and seamless implementation for new financial institutions.● Arranged training sessions and furnished product support to sales team members to maximize proficiency in product promotion.● Spearheaded internal audits as subject matter expert (SME) to obey rigorous compliance and pinpoint areas for enhancement.● Collaborated seamlessly with diverse teams to accomplish common objectives and handle product and service-related issues.● Exercised leadership by driving improvements in work processes and assisting in training and development of colleagues.

Remote

Strategically organized and deployed resources to apply audit plans with precision. Executed onsite unannounced cash counts and performed rigorous compliance audits/Risk Assessments for Supplier/Internal Cash vaults (RCSA), ATM vaults, and Check Operations throughout the Nation. Generated comprehensive write-ups by meticulously reviewing as well as rated audits for delivering findings to senior management through conference calls, business reviews, and onsite meetings. Evaluated compliance risk, devised precise audit work plans, and keenly documented findings. Vigilantly monitored Internal Cash opening and closing procedures via DVR/video review including Internal Theft and Fraud Investigation.● Crafted actionable recommendations to rectify compliance audit findings and identified enhancements for controls and compliance based on meticulous analysis of financial data.● Superintended completion of planned audits by thoroughly assessing records and procedures for accuracy along with meticulously appraising policies and plans under audit review.● Mentored and empowered teams of up to 10 individuals on audit projects by offering targeted training, development, and performance management initiatives.● Engaged stakeholders in strategic discussions to elucidate compliance audit plans and results, thereby recommending viable options for improvement.● Organized in-depth training for staff auditors on internal systems and presented unwavering support and direction to internal audit staff of five people.● Head Field Audit Team in orchestrating audit scheduling, travel planning, and departmental budgeting.

Greater Grand Rapids, Michigan Area

• Led site to have the #1 lowest operating costs in all of Cash Services for 2009. Site was at the lowest unit cost for 2010. This was achieved by monitoring all metrics that drive the sites unit cost• Led Cash Services Internal Controls Team Member representing the East Region for 3 years. Travel to other Chase Cash Vaults to audit the Sites risk and controls on an annual basis (CSA testing)• Managed daily site operations with a staff of 12 team members, processing over 1,500 deposits and an average of 150 change orders daily• Cash Services Procedural Review Team Member representing the East Region for the 2 years. Assist in revising and/or modifying procedures for all of the in-house vaults. Present all changes on the National All Sites call with the Review Team

Greater Grand Rapids, Michigan Area

• Managed Banking Center daily operations of staff including Tellers and Bankers• Assure that staff met daily goals and customer needs• Trained/ led/assisted, as needed, many branches to successful audits• Coached/trained other branches that struggled to meet the satisfactory ratings from a previous audit. All branches that I assisted reached their satisfactory ratings on the follow-up audits that were performed

Greater Grand Rapids, Michigan Area

Carson City, Nevada, United States

Business Administration, Management And Operations

Business Law & Musical Theater