Mandy Chen Email & Phone Number

Amersfoort, Utrecht, Netherlands

Key responsibilities: overseeing daily operations, ensuring productivity, efficiency, customer satisfaction, and handling administrative tasks.As a Manager, I am responsible for overseeing daily operations to ensure smooth and efficient service, from the moment an order is placed to its completion and beyond. My key responsibilities include ensuring productivity, maintaining high standards of quality and hygiene, managing inventory and supplies, addressing customer feedback, implementing strategies to enhance overall efficiency and customer satisfaction, and handling administrative tasks. This role challenges me to grow daily by developing my organizational skills to coordinate processes effectively and ensure smooth operations. Additionally, as we are partnered with platforms like Thuisbezorgd and Foodticket, I work proficiently with these technologies to streamline order processing and enhance customer satisfaction.

Amersfoort, Utrecht, Netherlands

Key Responsibilities:- Supervising daily operations to ensure smooth service and productivity- Assisting in developing and implementing online branding strategies to enhance the company’s visibility- Ensuring exceptional customer satisfaction by addressing inquiries and resolving issues promptly- Upholding food quality standards and hygiene to ensure a safe and high-quality dining experienceIn this role, I gained valuable problem-solving experience by handling both customer and operational challenges. I also improved my interpersonal communication skills, fostering strong relationships with the team and customers to enhance service and overall efficiency.

Amersfoort, Utrecht, Netherlands

At just 16, I began working at Li's Garden as a Food Service Worker, where I took on a variety of responsibilities. My primary duties included taking and serving orders, assisting with kitchen tasks as needed, and addressing customer inquiries to ensure a positive customer experience.I consistently received praise from both customers and colleagues for my strong work ethic, professionalism, and dedication to quality service. This role helped me develop valuable skills in conflict resolution, teamwork, and time management, while also providing hands-on experience in food service operations and customer service.

Bachelor Of Arts - Ba, Creative Business

International Business

High School Diploma, Havo

Vwo