• Identified and contacted prospective new businesses to offer vendor managed inventory of maintenance and repair products.• Scheduled appointments for field representatives to generate new revenue for Lawson Products.• Collaborated with regional and territory management to ensure successful sales outcomes.

Set appointments for prospective and current customers to meet with a member of the sales team. Manage a high volume of customer inquiries through phone, email, text/chat per sales and service. Update client information in a CRM report daily. Follow-up with existing customers, prospective customers, missed canceled customers, customer satisfactory surveys. Maintain product knowledge and functions that are essential with all the different vehicles daily. Maintaining daily contact target and appointment target while working in a positive and collaborative team.

Supported store leadership in coordinating all staffing functions, such as recruiting, application review, employment verification, coordinating interviews and completing new hire paperwork. Supporting floor staff with scheduling, supply ordering and preforming daily cash management and creating cash deposits. Supported sales floor leadership with running the sales floor and motivating teams to assist guests in being friends first. Analyze reporting and daily sales to make strategic business decisions to drive sales results.

Coached and trained a team in selling skills to meet daily, monthly and quarterly sales goals. Ran sales floor by preforming manager calls to resolve customer concerns, directing employees to customers and motived all teams in the store to provide great customer service. I would handle cash management, including counting down all the cash drawers, creating daily deposits, counting the store’s safe, monitoring cash transactions throughout the day to ensure each drawer has enough money to provide the best customer service. Performed interviews and hiring.