 Being the SAP expert and lead the SAP Key community; In-depth knowledge of SAP and business processes and transferring this knowledge to employees by giving trainings; Providing technical insights into the standardization of SAP processes; Participating in and leading various SAP improvement projects; Maintaining and creating the order management process; Creating work instructions and save them in QMS system; Testing experience with UAT and PQ Received a recognition award.for creating an error and solution database on a share point which can be used by Key Users for fast problem solving. Participating in large and small project

 Run SAP-Stock reports to check affected stock; Responsible for monitoring successfully execution of the on Hold strategy; Provide support to all stakeholders (Markets, Order Managers and Factory) and support when a CAPA is applicable; Archives completed Hold Evidence Forms as quality records; Train new order managers or team leads. Created a clear and understandable Markets HOLD work instructions and a hold activity procedure that described and simplified the Internal Markets hold procedures for order management.