Mandy Dlamini Email and Phone Number
With three years of experience in customer service and four years in Operations Administration, I have developed a comprehensive skill set that aligns with the needs of your organization. I am confident that my background in HR functions, coupled with my dedication to operational excellence, makes me a strong candidate for this role.In my most recent role as an Operations Administrator, I was responsible for a wide range of HR duties, including employee termination, disciplinary actions, updating employee bank details, managing various types of leave, and meticulous record-keeping of new employee information. My experience in these areas has not only enhanced my administrative capabilities but also my ability to handle sensitive situations with discretion and professionalism.During my time in customer service, My communication skills and developed a strong ability to manage customer interactions with empathy and efficiency. These experiences have provided me with a unique perspective on the importance of both customer and employee satisfaction, which I believe is critical to the success of any organisation.
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Administrative AssistantRaid Risk ManagementSandton, Gp, Za -
Operational AdministratorFidelity Adt Jan 2020 - PresentSouth Africa• Personnel Allocation• Attendance registers for hours and overtime• Action employee performance Bonuses• Action employees' promotions• Managing employees leave• Terminations of Employees on HR Manage• Create Order when employee is on suspension with pay, to get paid correctly• Creation of a LAB Number after Employees Hearing• Submitting to Alexandra Forbes for Terminated employees• Transfers for new employees from training Centre to their new areas• Transfer employees from one branch to another• Management of time books weekly• Action of Temp Disability on E-Service System• Capturing payroll reports• Action Performance bonus monthly• Action Level Increase once a year• Action of Per 3s (AOD's)• Change of Banking details for employees• Change of employees contact details• Change of employee's name or surname• Cancellations of Union for employees / adding Employees on system when joining Union• Overtime worked on public holidays,• Maternity leave,• Time Book on weekly basis.· Branch She Rep ((compiling monthly Reports every month for Health and Safety)• Processing Sick leave, Maternity leave and bereavement forms and maintained related files.• Complied with contractual and statutory obligations related to amendments and pensions.• Oversaw administration of time clock and attendance systems, monitoring for accuracy and time-theft.• Checking pay slips and reports to support payroll validation and reconciliation processes.• Supported end-to-end payroll for high-volume headcounts, processing accurately and efficiently.• Collaborated with HR to effectively manage absence reporting, updating staff payments accordingly.• Supported HR with new hire functions, adding employee information to company databases,• Loading the employee warnings, hearings and enquires in the HR Management Services• Ensure electronic employee personnel records are kept up to date on the HR Manage System• Processing of employee death claims, Medical Aid Changes etc. -
Operational AdministratorFidelity Adt Aug 2019 - Dec 2019Bryanston, Gauteng, South Africa• Personnel Allocation• Attendance registers for hours and overtime• Action employee performance Bonuses• Action employees' promotions• Managing the exception reports• Managing employees leaves• Terminations of Employees on HR Manage system • Create Order when employee is on suspension with pay, to get paid correctly• Creation of a LAB Number after Employees Hearing• Submitting to Alexandra Forbes for Terminated employees• Transfers for new employees from training Centre to their new areas• Transfer employees from one branch to another• Management of time books weekly• Action of Temp Disability on E-Service System(payroll)• Capturing payroll reports• Change of Banking details for employees• Change of employees contact details• Change of employee's name or surname• Cancellations of Union for employees / adding Employees on system when joining Union• Overtime worked on public holidays,• Maternity leave,• Time Book on weekly basis
Mandy Dlamini Education Details
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Human Resources Management And Services -
Academy Europe (Online)Project Management -
Academy Europe (Online)Management Information Systems And Services -
Academy Europe (Online)Customer Service Management -
Human Resources Management
Frequently Asked Questions about Mandy Dlamini
What company does Mandy Dlamini work for?
Mandy Dlamini works for Raid Risk Management
What is Mandy Dlamini's role at the current company?
Mandy Dlamini's current role is Administrative Assistant.
What schools did Mandy Dlamini attend?
Mandy Dlamini attended Milpark Education, Academy Europe (Online), Academy Europe (Online), Academy Europe (Online), European Open University.
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