I am an organised person and work well as part of a team or on my own. I have excellent IT skills, experienced at Audio Typing and with all Microsoft packages such as Word, Excel input, Powerpoint and emails. I am fully trained in all aspects of admin, secretarial, P/A and reception duties, including training with regard to customer confidentiality. I am experienced at using databases such as Goldmine and Access and have used these for setting up a data base to do mail merge for mail shots or arrange and record meetings. I have also arranged venues for meetings, invited attendees, taken minutes and forwarded reports. I possess a good sense of humour, enjoying new challenges. I feel that I am a competent member of any staff being both conscientious and reliable.I have previously carried out staff appraisals as part of a supervisor role, ordered supplies, maintained holiday sheets and been part of a Health & Safety team.My past experiences include working for two estate agents in Mildenhall. One as an administrator and the other as a Sales Negotiator. Recently I have been a Lettings Coordinator for an estate agents in Brandon.
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Lettings CoordinatorChiterns Estate Agents May 2015 - Mar 2016Brandon, SuffolkPart of Property Management Team. Responsible for all maintenance, Lease Renewals, Landlord Gas Safety Certificates, complaints, organising Pre checkouts and Final Inspections, liaising with tenants, landlords and contractors. Also P/A to Director.
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SecretaryMentors Licensed Conveyancers Jun 2014 - Apr 2015Bury St Edmunds, SuffolkTemporary position(rolling contract)• Diary management – appointments and travel arrangements.• Audio typing of all correspondence to be sent by letter, fax or email.• Liaising with clients, solicitors, estate agents and mortgage companies.• Producing invoices, fee notes and financial statements on completion.
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Operations Support SupervisorTradelink Direct Ltd Feb 2012 - May 2014Mildenhall• Manage Ops Support Team• Preparation of daily despatch lists and documents• Contacting customers to rearrange deliveries.• Ensure all goods required for Mildenhall production and deliveries are available prior to production or delivery (if resale item)• Manage raw material purchasing and stock in accordance with company procedures• Produce monthly stock count information and prepare monthly stock take figures• Liaise with Accounts re any supplier invoice queries and resolve promptly• Daily and monthly meeting agendas, taking minutes and distribution• Ensure that all work is batched to production accurately, in a timely manner and that the correct documentation is provided to the factory via Operations support administration in accordance with company procedures• Resolve any works details queries and liaise with IT to ensure system set up is correct• Update daily, weekly and monthly production Intranet and spreadsheet reports accurately and on time• Provide production supervisor with customer complaint details and details of remedial actions required• Personnel administration support for Mildenhall• Uniform supply management• Kelio fire alarm call off list• Attend H & S meetings and understand H&S procedures• Petty cash management• Bank any cheques and cash received and provide Accounts with daily details -
Internal Sales AdministratorGerda Security Products Sep 2012 - Oct 2013Mildenhall• Processing orders on SAGE and current spreadsheets for all supply only orders, creating picking lists for stores, producing consignment notes and despatching orders via post and courier• Amending Goldmine with updated sales details• Maintaining records for key registration• Responsible for the PIB location and key registration database• Collating and distributing all Emergency Response Pack Guidance Manuals• Preparing literature for presentations/exhibitions• Calling companies promoting customer service• Liaising with National Sales Managers and Marketing to ensure correct procedures were met
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Business Owner/AdministratorKrystals Jan 2008 - Mar 2010Bury St Edmunds• General secretarial and reception duties• Set up of business from business plan to finding premises• Typing of letters and emails to clients and suppliers• Management of stationery supplies, stock ordering• Diary management• Liaising with clients via telephone and email• Data base set up and management• Organising advertising• Basic accountancy and wages
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Personal AssistantAmas Ltd Feb 2006 - Dec 2007Thetford• General secretarial and office duties• Typing of letters and emails from audio typing• Management of stationery supplies• Travel arrangements• Diary Management• Liaising with clients via telephone and email• Arranging Directors appointments• Meeting arrangements, agenda, minute taking and forwarding of reports• Liaising with solicitors and mortgage companies to ensure efficient conclusion to mortgage deals• Assisting with setting up of new pensions and life insurance policies
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Sales Negotiator/AdministratorSequence Uk Ltd Incorporating Barnard Marcus - Brown & Merry - Fox & Sons - William H Brown Feb 2003 - Nov 2005Mildenhall• Preparation of property particulars from audio typing• Liaising with clients regarding viewings and sales• General secretarial and office duties• Cover for reception• Management of website• Organising of weekly advertising in local newspapers -
Personal AssistantGeddes Represenation Sep 2001 - Dec 2002Beck Row, Suffolk• General secretarial and office duties• Typing of letters and emails from audio typing• Management of stationery supplies• Travel arrangement• Diary management• Liaising with clients via telephone and email• Cold calling new clients and arranging Directors appointments• Monthly management via Excel of Directors monthly expenses• Presentation reports from PowerPoint for meetings• Meeting arrangements, agenda, minute taking and forwarding of reports
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AdministratorShires Estate Agents Feb 1999 - Sep 2001Mildenhall• Preparation of property particulars from audio typing• Liaising with clients regarding viewings and sales• General secretarial and office duties• Cover for reception• Management of website
Mandy Francis Skills
Mandy Francis Education Details
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Mildenhall Adult Learning CentreGrade 1 & 2 -
Cambridge College Of Further EducationCommerce C, Rsa Typing Grade 1 & 2 -
Soham Village CollegeB, C, B, C, C
Frequently Asked Questions about Mandy Francis
What is Mandy Francis's role at the current company?
Mandy Francis's current role is Legal Secretary at Metcalfe Copeman and Pettefar LLP.
What schools did Mandy Francis attend?
Mandy Francis attended Mildenhall Adult Learning Centre, Cambridge College Of Further Education, Soham Village College.
What are some of Mandy Francis's interests?
Mandy Francis has interest in Swimming, Running And Gardening.
What skills is Mandy Francis known for?
Mandy Francis has skills like Administration, Invoicing, Management, Diary Management, Customer Service, Spreadsheets, Training, Time Management, Typing, Audio Typing.
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