Please complete the CAPTCHA to continue
@mheducation.com
✓
3 phones found area 937
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Mandy Gray is listed as Technical Support Supervisor at McGraw Hill, a company with 5458 employees, based in Columbus, Ohio, United States. AeroLeads shows a work email signal at mheducation.com, phone signal with area code 937, and a matched LinkedIn profile for Mandy Gray.
Mandy Gray previously worked as Advanced Technical Support Supervisor at Mcgraw Hill and Integration Specialist at Mcgraw Hill. Mandy Gray holds Associate'S Degree from Anthem College-Phoenix.
This section adds company-level context without repeating Mandy Gray's masked contact details.
AeroLeads found 1 current-domain work email signal for Mandy Gray. Compare company email patterns before reaching out.
With over twelve years of experience in the education technology industry, I am a passionate and driven leader who strives to deliver exceptional customer service and support. I have a strong background in digital product integration, testing, and troubleshooting, as well as an associate's degree in medical office management and administration. As an Advanced Technical Support Supervisor at McGraw Hill, I lead a team of talented professionals who handle technical escalations, write technical help documents, roster pilots, resolve cases, and submit tickets to various teams. I enjoy working with diverse and cross-functional teams, and I am always eager to learn new skills and technologies to improve the end user experience.In my previous role as an Integration Specialist at McGraw Hill, I provided end of year and back to school integration support for existing customers, and facilitated meetings with district IT professionals and admins. I was also the dedicated support for top accounts, and resolved escalated issues submitted by leadership and sales teams. I developed and delivered training on products and processes, and collaborated with vendors, engineering groups, and academic design teams on new products and updates. I used my skills in Jira, forecasting, coaching, and mentoring to manage projects, track progress, and support my colleagues and customers.
Listed skills include Vendor Management, Project Management, Salesforce.Com, Content Management, and 8 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Greater Columbus Area
Lead the team of individuals who handle technical escalations, writing technical help documents, rostering pilots, resolving escalated cases from Tier 1, and submitting JIRA tickets to Academic Design and Engineering.
Remote
Remote
Inbound, outbound, and email support for McGraw-Hill K-12 educational platforms andapplications. Resolve inquiries by answering questions on software or online products utilizing skills suchas guiding customers through applications, assisting with installations, troubleshootingissues and performing testing as necessary to replicate issues. Actively.
Other employees you can reach at mheducation.com. View company contacts for 5458 employees →
Karthik Shivkumar
Colleague at Mcgraw Hill
Kitchener, Ontario, Canada, Canada
View →
DC
David Coss
Colleague at Mcgraw Hill
Lenexa, Kansas, United States, United States
View →
OM
Orville Mckenzie
Colleague at Mcgraw Hill
Toronto, Ontario, Canada, Canada
View →
CJ
Chrissylee James
Colleague at Mcgraw Hill
Pompano Beach, Florida, United States, United States
View →
MT
Miguel Tonelo
Colleague at Mcgraw Hill
Windsor, England, United Kingdom, United Kingdom
View →
SM
Susie Mcgeean M.Ed.
Colleague at Mcgraw Hill
Columbus, Ohio, United States, United States
View →
SG
Sergio G. López Hernández
Colleague at Mcgraw Hill
Mexico, Mexico
View →
JJ
James Jennings
Colleague at Mcgraw Hill
Amarillo, Texas, United States, United States
View →
DR
Daniel Rouse-Rudd
Colleague at Mcgraw Hill
Canal Winchester, Ohio, United States, United States
View →
CA
Chase Ashley
Colleague at Mcgraw Hill
New Canaan, Connecticut, United States, United States
View →
Quick answers generated from the profile data available on this page.
Mandy Gray works for McGraw Hill.
Mandy Gray is listed as Technical Support Supervisor at McGraw Hill.
AeroLeads has found 1 work email signal at @mheducation.com for Mandy Gray at McGraw Hill.
AeroLeads has found 3 phone signal(s) with area code 937 for Mandy Gray at McGraw Hill.
Mandy Gray is based in Columbus, Ohio, United States while working with McGraw Hill.
Mandy Gray has worked for Mcgraw Hill, Mcgraw-Hill, and Mcgraw-Hill Education.
Mandy Gray's colleagues at McGraw Hill include Karthik Shivkumar, David Coss, Orville Mckenzie, Chrissylee James, and Miguel Tonelo.
You can use AeroLeads to view verified contact signals for Mandy Gray at McGraw Hill, including work email, phone, and LinkedIn data when available.
Mandy Gray holds Associate'S Degree from Anthem College-Phoenix.
Mandy Gray is listed with skills including Vendor Management, Project Management, Salesforce.Com, Content Management, Call Centers, Publishing, E Commerce, and Sharepoint.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Mandy Gray you were looking for.
