This is a new local drama group for ages 8-18, we are hoping to become a registered charity within the next 12 month

training to be a registered adult nurse

To assist the operation of a case load as identified by the Statutory Assessment Casework Manager and the Head of Behaviour Support and Inclusion. This includes formal assessment procedures and the inclusionand placement of children with social, emotional and behavioural difficulties(statemented and non-statemented). To include:-a) Assisting with the administrative processes and preparation involved with the attendance of the Statementing Officer at SEN Tribunals and Annual Reviews.b) The placement of ESBD pupils in schools including out-county establishments.c) The updating of one database with regard to assessments, placements, reviews and provision.d) Setting up of meetings as appropriate.e) Finalising details of pupils' transport arrangements and forwarding these to the Integrated Transport Unit as appropriate.f) Minuting of meetings as and when required.g) A range of other administrative tasks as deemed appropriate. This included day to day support to the Statutory Assessment Casework Manager.

•Dealing with administrative duties of Academic schools at a Further Education institute.•Registering students onto the correct courses and ensuringall fee payments are correct.•Dealing with queries relating to applications.•Use of Microsoft Office applications on a daily basis.

Post Graduate Course specialising in Heritage Management issues, primarily: Conservation of Heritage sites, including visitor management. Marketing of Heritage sites. Financial issues affecting Heritage sites. Interpretation of places, objects and stories. This course was a 12 month course, looking in depth at issues affecting the Heritage industry and successful management techniques to enable the issues to be tackled. We looked at Conservation issues and how to match these needs with those of effective visitor management, enabling a site to provide a full experience while at the same time maintaining the site, conserving the historical elements contained within. We looked at effective visitor management techniques, including retail. We also looked at the effective marketing of a site, how to encourage visits, both first time and repeated visits. The financial issues affecting the heritage sector were also taken into account, the issues over charging admission and then types of funding and grants available for sites to apply for. The final topic was interpretation. Looking at ways of exhibiting and informing about the site, the types of interpretation that is available and the issues that arise whilst interpreting a site. I submitted 4 written reports for this topic as well as providing presentations and group work. 2007-2008

Temporary position at Edinburgh's Telford College, liaising with landlords and assisting students with financial and accomoation issues.

I was responsible for an educational supply service dealing with the day to day running and managing a small administrative team. I was responsible for the monthly payroll and pension runs, ensuring that our staff were paid the correct amount on time. I was also responsible for the invoicing of schools and academic institutions that used our service. I held interviews for propspective staff. I carried out some marketing and held some budget responsibility.

Customer service, Customer Compliance, Tax Credit enquiries, customer complaints, dealing with assessments, switchboard, reception, internal and external mail, some data entry. My job involved dealing with tax paying customers and those who claimed tax credits and child benefit. I primarily dealt with complaints and customer correspondence, looking into problems with peoples records.