Mandy Harrison Email & Phone Number

Birmingham, England, United Kingdom

West Midlands

Co-ordinate provision within the Midlands area ensuring it is cost effective and of the highest quality and safeguards the welfare of learners Co-ordinate and conduct regular monitoring of all Training Centres in accordance with agreed corporate monitoring standardsNegotiate, manage, and reconcile Training Centre contracts following corporate guidelines ensuring accurate fees are invoiced and paid. Establish and maintain excellent relationships with Training Centres handling and escalating any complaints or dissatisfaction where appropriate in a timely manner.Monitor the region to identify where potential new or additional Training Centres or subcontract relationships may be required. Ensured the highest quality service is provided always in line with customer service expectations.Act as the regional liaison for Equality & Diversity, reporting E&D and Safeguarding issues.Responsible for the development of Training Centre timetables. Co-ordinated and delivered apprentice inductionsManage and monitor Functional Skills at Training CentresEnsure effective communication of customer feedback to all teamsManage the placement of new recruits into the most appropriate college

Birmingham, United Kingdom

Manage and develop the ATA, provide a clear direction for the recruitment and development of Traineeships and Apprenticeships. Ensure compliance, processes and procedures, legislation and accreditations which ensure ATA deliver quality training and educational outcomes at all levels. Manage the team, planning recruitment campaigns, open days, assessment centres to source and select the most appropriate candidates to join apprenticeship programs. Develop and lead client presentations to promote ATA. Manage careers guidance and Functional skills with local colleges, supervision of apprentices when on-site / training. Ensure all administration and portfolios are well maintained and completed. Manage the day to day running of the Academy and ensure all facilities, equipment and teaching materials are up-to-date and maintained at the required standard. Maximise relationships with funding providers, colleges, awarding bodies and clients through direct communication and regular updating of marketing materials.

To source and engage with employers for workforce development covering Birmingham, West Midlands and Staffordshire Regions, attending networking events, open days and careers events.

As an Academy Manager, my main duties were managing the team and the apprentices that worked from the training centre. Also I was responsible for managing the team against KPi's and financial targets. I regularly attended networking events, open days and careers events to engage with young people. I also was heavily involved in new business engagement meetings to build cohorts for our IT apprenticeship programmes.

Responsible for quality of records for funded learners and sub-contractors learners. Compliance and quality assurance was high on the agenda

Cannock, Staffordshire

I was responsible for reporting the data and performance of all provision across Workforce Development Support the effective use and development of MIS systems Ensured Health and Safety checks of companies have taken place, member of the Health and Safety Management Team and Committee. Data management of health and safety also implemented the lone workers risk assessment for assessors.I line managed the administration team on all data entry to ensure all SFA paperwork is correct and in line with funding and the awarding body requirementsI carried out random sampling of learner files to ensure compliance with SFA guidance and to co-ordinate the team for any external audit and inspection, taken the responsibility for any resulting actions and closing the action pointsI also assisted or carried out regular standardized activities with the lead IV, I co-ordinated a team of assessors ensuring they reach all their agreed targets for new starts and completions of programmes, I lead team meetings on a monthly basis and also individual meetings with assessors I carried out staff appraisals I supported in the Self-Assessment Report and QIP process and an Ofsted inspectionI also established partnerships with 3rd parties including Due Diligence to deliver apprenticeship programmes

Cannock, Staffordshire

Cannock, Staffordshire

Position achieved through promotionAssisting Sector Managers to monitor performance against profile and against overall contract for WBL. This would include creating action plans to improve performance when underachieving.Implementation of systems and procedures to gather learner information and provide monthly financial WBL income/expenditure against profile Drawing down income in compliance with organisational and LSC audit requirements (around £500,000 p.a.).Chair monthly meetings with trainers and managers to ensure an efficient communication network so all staff are informed and updated.Promote and establish links with other partners and identify opportunities to expand WBL within the establishment.Reporting on staff activity and offer staff development where appropriate, and regularly review performance.Set realistic targets, monitor and achieve targets and develop my own role through CPD as requiredResponsible for improving quality and performance with sector managers

Cannock, Staffordshire

Improving the achievement rate NVQ2 18-19 year olds (Nov 01)Improving the achievement/retention rate NVQ 2/317-24 year olds Delivering the targets, within budget, for the Modern Apprenticeship Implementation fundCovering training days for level 2 and 3 business administrationCompleting learner reviews Carrying out Initial Interviews with trainees, arrange placement interviewsDelivering Health and safety induction (trainees)Recruiting to and monitoring work placementsMonitoring health and safety /implementing equal & diversity legislationCompiling and completing LSC claim & associated returns in line with funding requirementsContributing to careers/schools conventionsParticipating in marketing open days