Mandy Heath, Ms Email & Phone Number

Pittsburgh, Pennsylvania, United States

Provides leadership, guidance and accountability for billing configuration and accuracy of 330,000 utility accounts and $6B in annual revenue.

Pittsburgh, Pennsylvania, United States

Provides leadership, guidance and accountability for Revenue Protection & Billing Solutions team. Oversees the billing configuration and accuracy of over 100,000 utility accounts and $350 million in monthly revenue.

US and Canadian marketsProvides leadership, guidance and accountability for daily activities for the A/R Management teamFinancial Responsibility:1. Customer payment postings of $450M/month2. Average outstanding A/R of $375M3. Maintain bad debt expense of $17.9M or less

Greater Pittsburgh Area

Managed the migration of accounts receivable into a new billing platform for power and gasReports on monthly Key Performance IndicatorsIdentify root cause issues, remediate operational gaps, recommend action plans, document procedures and train othersDevelop and manage tools for efficiency to handle exceptions and to ensure data integrity

Greater Pittsburgh Area

Reviewed, monitored and evaluated large data sets to improve efficiency and effectivenessReviewed data to understand trends and variancesLed a historical cleanup effort and invoiced >$40 millionDeveloped strategies and proposals for establishing new or optimizing existing key controlsKnowledge of Excel, Power Point, Visio, Salesforce, Sharepoint and SQL

Ensured accurate and appropriate recording of revenues and expenses.Reconciled monthly bank statements to cash balanceResolved accounting discrepancies and irregularities by analyzing account information.Evaluate and depreciate Capital Assets using JD Edwards accounting system.Compiled information for the City's Comprehensive Annual Financial Report (CAFR) specific to Capital Assets, Debt, Capitalized Leases, and information that is needed from the City's component units within… Show more Ensured accurate and appropriate recording of revenues and expenses.Reconciled monthly bank statements to cash balanceResolved accounting discrepancies and irregularities by analyzing account information.Evaluate and depreciate Capital Assets using JD Edwards accounting system.Compiled information for the City's Comprehensive Annual Financial Report (CAFR) specific to Capital Assets, Debt, Capitalized Leases, and information that is needed from the City's component units within given deadlinesEnd of year Capital Projects Accounting Close And Report.Prepare and collect reports for auditorsBackup for Payroll Show less

Audit City departments, financial reports, fiscal records, monetary amounts and contractsDeveloped and implemented scope, objectives and approach for auditsCollected, organized, and reconciled departmental expenditures with receipts from back-up documentation, JD Edwards, and OnBase systemsConducted research to identify laws or reporting requirements pertaining to revenues and expenditures regarding funding from outside sourcesReviewed and approved work papers, condensed audit… Show more Audit City departments, financial reports, fiscal records, monetary amounts and contractsDeveloped and implemented scope, objectives and approach for auditsCollected, organized, and reconciled departmental expenditures with receipts from back-up documentation, JD Edwards, and OnBase systemsConducted research to identify laws or reporting requirements pertaining to revenues and expenditures regarding funding from outside sourcesReviewed and approved work papers, condensed audit information and prepared accurate draft reports following GAAP standards and City and departmental rules Suggested findings and recommendations to departments on ways to improve fiscal operationsVerified receipts and replenish Imprest FundsParticipated in large cash counts and oversee Equipment Leasing Authority auctionsScheduled and participated in entrance and exit conferences with departmental directors and various levels of management Show less

Master Of Science (M.S.), Fraud And Forensics, 4.0

Bachelor Of Science (B.S.), Finance, General

Bachelor Of Science - Bs, Finance, General