Mandy H. Email & Phone Number

South San Francisco, California, Us

• Daily reviewing and releasing gene-related products while providing high-quality products and service • Training new associates on different phases of gene-related product releases and functional testing on various kit products• Monitoring QC data, investigating product/process/quality issues, and identifying areas for improvement and implementing corrective actions• Conduct root cause analysis to identify underlying issues and recommend appropriate solutions• Work closely with R&D and Operation Team to monitor quantitative measurement and various analysis techniques, such as fragment analysis, NGS sequencing, and kit products• Lead functional testing to qualify new and ongoing kit products and perform further analysis to ensure QC specifications are met• Reviewing CAPAs, process deviations, and preparing product and process quality reports

South San Francisco, California, Us

San Francisco, Ca, Us

• Monitor nucleic acid extraction, DNA normalization, and confirmations for downstream processing suchas hybridization and genome sequence processing• Examine a high-volume of DNA extractions using automated liquid handling systems to maintainorganization of specimens• Establish key methods that will shorten testing time of a quantity of 192 samples by 33%• Adaptable to troubleshoot a wide variety of issues on the floor to maintain efficiency in testing

Burlingame, California, Us

• Assist CLS in routine clinical testing according to laboratory's SOP to deliver accurate results to patients.• Identify variables contributing to inconclusive results and implement new working procedures to ensure high quality assurance. • Troubleshoots and report high complexity issues adversely affecting sample integrity for Supervisor to review. • Assist in deep cleaning protocol to mitigate contamination upticks and to prevent failed or inconclusive results that may delay turn around time. • Perform routine laboratory and equipment maintenance to verify its ability to execute testing methods• Train team members on established procedures, techniques, and basic troubleshooting.• Implemented a new sample collection method with RND to provide individuals an easy and convenient way to get tested without the monitor of licensed healthcare workers.

San Francisco, California, Us

• Data analysis of diabetic patients to submit relative report to ADA.• Coordinated staff workflow in aid of UCSF Breast Cancer and Obesity Prevention Project.• Maintained TB, Flu Vaccine, and N95 for Employee Health.• Reviewed and analyzed vitals and charts of diabetic patients to submit relative report to ADA.

San Diego, Ca, Us

Department of Non-Invasive Prenatal Testing• Administered maintenance of lab equipment in compliance with safety protocol• Extracted accurate sample data collection for precise testing and assessment• Integrated Quality Management System (QMS) into all analytic phases of testing• Processed and recorded all inbound sample shipments to ensure accurate reporting• Implemented laboratory biosafety guidelines into specimen handling and collection

San Diego, Ca, Us

Department of TruSight Oncology• Created new procedures and best practices to optimize patient history intake• Spearheaded sample label designs for clear specimen identification• Investigated and identified new procedure guidelines for QMS improvement• Consulted with the Information Technology (IT) Department for data system usage (LIMS)• Communicated system user requirements to scientists for analytic phases recording

Sacramento, California, Us

Obstetrics and Gynecology Clinic• Conducted instructional presentations on Papanicolaou Smears & Mammograms• Facilitated outreach on informing female patients on health education• Gathered correct medical equipment size and type for procedures• Collected samples onto microscope slides for evaluation• Addressed sensitive and confidential information with discretion and protocol

• Performed back office duties including vitals and patient history intake• Coordinated patient care between general primary and specialists• Maintained inventory of medical equipment to assist with procedures• Translated consultations from English to Chinese for patients• Created new patient charts with accurate insurance packages and demographics