Mandy Howroyd Email & Phone Number

Geelong, Victoria, Australia

• WorkSafe is Victoria’s workplace health and safety regulator. WorkSafe is also the workplace injury insurer. Key Responsibilities are to reduce harm and improve outcomes for injured workers. WorkSafe is dedicated to.
• Provide the highest standard of customer service by utilizing technical and specialist knowledge to provide accurate, consistent and timely information and advice to clients and the general community regarding WorkSafe.
• Communicate a sound knowledge of Occupational Health & Safety legislation
• Demonstrated front line customer service experience in an environment focused on the needs of clients
• Manage issues efficiently and effectively within boundaries of authority and escalate those outside of authority level
• Inform, educate and advise clients based on individual enquiries

Geelong, Victoria, Australia

• The Customer Solutions Consultant is the forefront to an easy and seamless customer experience for Barwon Water customers. Also responsible for providing the highest quality support and empathy by understanding their.
• Inbound call taking – provide the best possible experience for the customer. Handle inbound calls via the Accounts, Hardship & Support, Faults & Reception channels. Taking up to 80 calls per day.
• Provide communication by phone, web-chat or emails and ensuring a positive experience and first point resolution for the customer
• Manage customer complaints and provide clear guidance and reassurance of follow-up/resolution. Take ownership
• Identify needs through un-asked questions
• CSBA compliance and benchmarking – monthly training; feedback; recognition

Geelong, Victoria, Australia

Barwon Asset Solutions is a 100% locally based maintenance Services Company and, a wholly owned subsidiary of Barwon Water. Barwon Asset Solutions provides high quality asset maintenance and project developments services to Barwon Water and the CommunityDuties & responsibilities:* Assist the Payroll Manager with Accounts Payable. Consisting of preparing.

Melbourne, Australia

Duties & responsibilities:To purchase and negotiate pricing and cooperative advertising for up to 400 new release products per month for both the AU and NZ territories.*Budget, analyse and forecast numbers based on product schedules, consumer trends and previous buying history.*Manage & populate monthly buying schedules (Open to Buy) for the Buying Group.

Melbourne, Victoria, Australia

Duties & responsibilities:The core responsibility of this department was to ensure that each Buying Group Member received at least 2 phone calls per month in regard to monthly buying information, marketing requirements, account information or campaign activity* Managed a Sales team of 8-10 people (consisting of half in the office and the other half worked.

Melbourne, Victoria, Australia

Duties & responsibilities:To provide Buying Group Members across Australia with competitive pricing and product to ensure they were a "one-stop-shop" for their customers' Home Entertainment needs.* Allocation of monthly new release products based on sales history, budgets and market activity* Implementation of monthly markdowns and /or stock return in an.

Melbourne, Australia

Duties & responsibilities:* Work closely with the Buyer of the business to maximise marketing and product exposure for all stores Australia wide.* Management of the monthly Open To Buy - processing and populating submission information from approx 15 suppliers.* Coordinated Franchise meetings for annual conferences along with monthly supplier product and.

Melbourne, Australia

Duties & responsibilities:* To sell new release films to independent and franchise accounts.* Provide marketing support for above the line advertising * Provide dedicated sales support and customer service to the total account base* Managed and coordinated monthly sales and marketing meetings

Melbourne, Australia