Mandy Johnson Email & Phone Number

Jacksonville, Florida, United States

Jacksonville, Florida, United States

Exhibited leadership skills to develop and execute training programs forall aspects of the company’s convenience store operations. Leaddevelopment of e-learning courses and videos that enhanced thetraining experience. Created training materials and manuals to facilitateimprovements in corporate productivity, efficiency and effectiveness.Developed solutions and made recommendations to seniormanagement on training issues.

Jacksonville, Florida, United States

Trained Store Managers/Associates on point of sale and softwaresystems. Provided advice and counsel as part of national training workgroups regarding company staffing needs, best practice, and trainingmethods. Managed software design to determine training strategies.Co-wrote company’s point of sale equipment training guide formanagement/staff. Applied evaluation tools to audit outcomes andplans for improvements. Worked closely with internal company auditorsto maintain assurance of store merchandise sales. Performed quarterlytraining on Florida Statutes related to age restriction compliance sales.Accomplished quarterly blitzes for new management staff at in-storeand North Florida job fairs. Consistently scheduled follow-up forpotential applicants to verify skill set.

Copperas Cove, Texas, United States

Studied to become an effective leader while working with Managementto maintain the store location. Prioritized Customer Service.

Fort Hood, Texas, United States

Provided ground support in an Aviation unit. Installed radio equipmentinto Military vehicles. Trained classes on new equipment. Worked ontasks given by instructors and successfully completed each assignment.