Mandy Ko Email and Phone Number

• Edit, proofread and prepare legal documents for release • Schedule medical appointments and therapies for clients • Communicate with occupational therapists, dietitians, psychotherapists, and other health care providers as well as legal teams and insurance companies clearly and concisely in a professional manner• Assist therapists in arranging recommended services and assistive devices •  Provide superior customer service to clients and candidates over the phone, in person, and in writing• Fax, photocopy and other administrative duties • Deal with sensitive and confidential issues • Understand and utilize the HCAI system • Excellent time management skills; attention to detail; the capacity to prioritize tasks based on urgency

• Coach, lead and motivate the Client Service team in advertising company product and sales development• Identify business opportunity and develop sales materials, plans and proposals• Plan, organize and direct team members to achieve sales target• Work with other teams and departments to achieve sales goals• Meet with clients outside of the office

• Lead and execute marketing plans for promoting the company’s image and wide array of products • Approach and outreach with community partners to develop and maintain partnership to enhance the company’s status• Negotiate contract deals with other media outlets or outside partners for cross-media and multi-platforms promotion• Review and define measures of success for any plans and projects to strive for future progress• Attend marketing and PR functions for networking

• Assisted in execution of internal and external marketing and promotional plans/projects• Coordinated advertising materials for artwork production for marketing and promotion• Translated marketing or advertising materials from English to Chinese and vice versa

• Prepare teaching materials for classes of 5-20 students on a weekly basis• Guide students by giving instructions based on Abacus program and performing administrative tasks • Communicate with students and their parents based on in class progress and behaviour• Assist in organizing special events, competitions and award ceremonies

• Reviewed and calculated sales data into spreadsheets and in preparation for financial reports• Performed administrative duties and assisted colleagues with tasks when needed• Participated in the organization of new restaurant’s grand opening