• Managing L&D projects, and strategy including tracking project progress, presenting results to executives, collaborating with stakeholders, and planning for team growth.• Hiring, developing, and coaching team members in instructional design, technical writing, facilitation, quality assurance, and content management practices.• Vet and implement learning tools such as the LMS and ai-based content management tool.• Created and ran management offsite training deemed “most impactful” at our company thus far.

• Led the design, develop, and implementation of virtual and in-person onboarding program curriculums for sales and operations onboarding programs based on gap analysis findings, data-based evaluations, and Andragogy best practices.• Built and implemented internal sales and operations upskilling trainings on financial technology product updates and launches for key business initiatives.• Determined and developed performance gap and professional development training solutions in a variety of modalities including written guides, live instructor-led courses, eLearning modules, job aids, videos, and a train the trainer program.

• Consulted on curriculum design and course activities to align learning objectives with program goals and adult learning best practices for the Executive Mastermind course, a program to coach high-level business managers in obtaining and thriving in executive-level positions.• Constructed outline, activities, and materials for the Challenge the Conversation critical thinking course for the University of Maryland, Smith School of Business• Developed implementation plan and created instructor’s materials for The Future of You, Business, and Society course at the University of Maryland, Smith School of Business for incoming freshman students• Created user-friendly technical engineering software training for Applied Software Engineering• Wrote instructor’s guide and student materials on youth financial literacy for the Nolij Foundation nonprofit• Developed a course outline and facilitator’s script for a professional development course on Deep Work • Wrote an engaging and instructional blog series to market consultation services for Applied Software Engineering

• Conducted an external training evaluation gathering quantitative and qualitative data to determine training gaps and customer needs driving program development recommendations• Collaborated with SME’s to design and develop technical eLearning courses and materials following an agile ADDIE model, adult learning and motivation theories, and eLearning best practices• Managed projects to improve learner experience, implement personalized learning plans, grow customer communication pathways, and increase LMS capabilities

• Facilitated virtual tutoring sessions guiding adult learners in business, writing, and study skills helping them develop a growth mindset and further educational success• Edited undergraduate and graduate papers for grammar, organization, writing quality, and APA formatting• Coached students in business management projects including presentations, market research, financial analyses, and business plans• Implemented multi-media rich approaches to give written, video, and live feedback allowing for synchronous and asynchronous instruction

• Produced company’s first corporate training modules using Camtasia, Snagit, and PowerPoint to increase employee business acumen and training • Collected, analyzed, and presented complex data using Excel to assist the corporate team with sales decisions based on optimal inventory management, profitability, and product quality• Designed educational and persuasive PowerPoint presentations for customers on key business topics

• Evaluated and communicated data using SAP Business Objects, Avail inventory management system, Tableau, and Excel to optimize inventory management plans• Collaborated with stakeholders from various company divisions to determine the most effective and economical supply chain solutions around production, transportation, customer service, and inventory needs

• Founded and led Robert H. Smith undergraduate research program to enhance student learning in business and society, program has continued expanding number of students and staff members • Developed and taught workshops on the research process, technical writing, professional relationship-building, and presentation skills