Support Specialist
Current
Nov 2024 - Present
AeroLeads people directory · profile
Mandy Leung Email & Phone Number
Senior Customer Experience | Administrative Assistant | Content Creator | Social Media Manager |
at
FreshBooks
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Experience | Administrative Assistant | Content Creator | Social Media Manager |
Location
Greater Toronto Area, Canada, Canada
Company size
Who is Mandy Leung? Overview
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Quick answer
Mandy Leung is listed as Senior Customer Experience | Administrative Assistant | Content Creator | Social Media Manager | at FreshBooks, a company with 154 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Mandy Leung.
Mandy Leung previously worked as Support Specialist at Freshbooks and Content Creator at Mackenzie The Husky. Mandy Leung holds Diploma, Fashion Business Industry from George Brown College.
Company email context
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FreshBooks
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Profile bio
About Mandy Leung
Mandy Leung is a Senior Customer Experience | Administrative Assistant | Content Creator | Social Media Manager | at FreshBooks.
Current workplace
Mandy Leung's current company
Company context helps verify the profile and gives searchers a useful next step.
Freshbooks
10 roles · 17 years
Mandy Leung work experience
A career timeline built from the work history available for this profile.
Content Creator
Current
Mackenzie The Husky
Create and execute content, strategy for Instagram, TikTok and YouTubeDevelop and produce high quality written, photo and video content for both organic and sponsored posts Conduct research and stay up-to-date with industry trends
Jun 2023 - Present
Social Media Manager
Farmfur Rawfeed
Develop and implement a content, strategy, focussed on providing educational information about the brandCreate informative and shareable content to enhance the audience’s understanding of the brand products and services Foster a sense of community by engaging with followers, responding to comments and participating in relevant conversations Edit and.
Feb 2024 - Apr 2024
Senior Customer Experience Specialist
Developed comprehensive process documents from scratch to establish the framework for a brand new customer experience team.Facilitated the onboarding process for new clients, collecting necessary legal documents for company verification, performing ID verification, and preparing contracts for clients to sign as per the KYC/AML legislation.Managed.
Apr 2022 - Jul 2023
Guest Service Representative
Developed comprehensive process documents and training material from scratch to ensure consistent onboarding and development of team members, and allowing training time to be reduced by 50%.Trained and mentored new hires on customer service protocol and the integration of the 2 booking systems.Conducted thorough analysis of customer service operations to.
Jul 2021 - Apr 2022
Bridal Consultant
Kleinfeld Hudson'S Bay
Ensured the Kleinfeld brand and service standards were fulfilled for each client and their Kleinfeld experience was met or exceededCreated a positive environment for all clients and vendor representativesProvided expert and positive information of each gown and/or product to the clientConducted client appointments for each client on time
Nov 2017 - Mar 2020
Customer Service Representative
Facilitated the training of new recruits, providing guidance on company procedures, product knowledge, and customer service best practices.Demonstrated a commitment to delivering exceptional service by providing quick turnaround times for resolving customer issues and concerns.Maintained a positive attitude and strong work ethic while multitasking and.
Aug 2013 - Sep 2017
Jul 2012 - Aug 2013
Design Assistant
Stephanie Barker Design House
Assisting Head Designer and Head Pattern Maker with Sample making
May 2014 - Jan 2015
Administrative Assistant
Organizing filesConstantly updating client information and files
2009 - 2013
~4 yrs
Team & coworkers
Colleagues at FreshBooks
Other employees you can reach at freshbooks.com. View company contacts for 154 employees →
JG
Jaya Gobin
Colleague at Freshbooks
Canada, Canada
View →
RK
Rami Khalifa
Colleague at Freshbooks
Toronto, Ontario, Canada, Canada
View →
MM
Mae Macaso
Colleague at Freshbooks
Philippines, Philippines
View →
CJ
Cody Johnson
Colleague at Freshbooks
Sarnia, Ontario, Canada, Canada
View →
JJ
José Jacquez
Colleague at Freshbooks
Tijuana, Baja California, Mexico, Mexico
View →
MR
Michaela Robinson
Colleague at Freshbooks
Canada, Canada
View →
JN
Jason Navarro
Colleague at Freshbooks
San Antonio, Texas, United States, United States
View →
PK
Prachi Kabir
Colleague at Freshbooks
Toronto, Ontario, Canada, Canada
View →
JG
Jonathan Geiger
Colleague at Freshbooks
Toronto, Ontario, Canada, Canada
View →
JJ
Jessica Johnson
Colleague at Freshbooks
Toronto, Ontario, Canada, Canada
View →
Jaya Gobin
Colleague at Freshbooks
Canada, Canada
View →
RK
Rami Khalifa
Colleague at Freshbooks
Toronto, Ontario, Canada, Canada
View →
MM
Mae Macaso
Colleague at Freshbooks
Philippines, Philippines
View →
CJ
Cody Johnson
Colleague at Freshbooks
Sarnia, Ontario, Canada, Canada
View →
JJ
José Jacquez
Colleague at Freshbooks
Tijuana, Baja California, Mexico, Mexico
View →
MR
Michaela Robinson
Colleague at Freshbooks
Canada, Canada
View →
JN
Jason Navarro
Colleague at Freshbooks
San Antonio, Texas, United States, United States
View →
PK
Prachi Kabir
Colleague at Freshbooks
Toronto, Ontario, Canada, Canada
View →
JG
Jonathan Geiger
Colleague at Freshbooks
Toronto, Ontario, Canada, Canada
View →
JJ
Jessica Johnson
Colleague at Freshbooks
Toronto, Ontario, Canada, Canada
View →
2 education records
Mandy Leung education
Diploma, Fashion Business Industry
Diploma, Fashion Techniques And Design
FAQ
Frequently asked questions about Mandy Leung
Quick answers generated from the profile data available on this page.
What company does Mandy Leung work for?
Mandy Leung works for FreshBooks.
What is Mandy Leung's role at FreshBooks?
Mandy Leung is listed as Senior Customer Experience | Administrative Assistant | Content Creator | Social Media Manager | at FreshBooks.
Where is Mandy Leung based?
Mandy Leung is based in Greater Toronto Area, Canada, Canada while working with FreshBooks.
What companies has Mandy Leung worked for?
Mandy Leung has worked for Freshbooks, Mackenzie The Husky, Farmfur Rawfeed, Knit People, and Kleinfeld Hudson’S Bay.
Who are Mandy Leung's colleagues at FreshBooks?
Mandy Leung's colleagues at FreshBooks include Jaya Gobin, Rami Khalifa, Mae Macaso, Cody Johnson, and José Jacquez.
How can I contact Mandy Leung?
You can use AeroLeads to view verified contact signals for Mandy Leung at FreshBooks, including work email, phone, and LinkedIn data when available.
What schools did Mandy Leung attend?
Mandy Leung holds Diploma, Fashion Business Industry from George Brown College.
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