Mandy Ling

Mandy Ling Email and Phone Number

at Palm Beach Marriott Singer Island Beach Resort and Spa @ Palm Beach Marriott Singer Island
florida, united states
Mandy Ling's Location
Jupiter, Florida, United States, United States
Mandy Ling's Contact Details

Mandy Ling work email

Mandy Ling personal email

n/a
About Mandy Ling

Mandy Ling is a at Palm Beach Marriott Singer Island Beach Resort and Spa at Palm Beach Marriott Singer Island. She possess expertise in guest service management, hospitality, phone etiquette, food service, customer satisfaction and 21 more skills.

Mandy Ling's Current Company Details
Palm Beach Marriott Singer Island

Palm Beach Marriott Singer Island

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at Palm Beach Marriott Singer Island Beach Resort and Spa
florida, united states
Website:
palmbeachmarriottresort.com
Employees:
53
Mandy Ling Work Experience Details
  • Palm Beach Marriott Singer Island
    Food And Beverage Supervisor
    Palm Beach Marriott Singer Island Mar 2013 - Present
    Supervise up to 30 associates per shift throughout 5 separate outlets ranging from casual to fine dining settingsProcess payroll and all punch edits on a daily and weekly basis to ensure budgets and service standards are metExpedite food from the kitchen to ensure all food is to standard and delivered to guest in a timely mannerCommunicate to staff all updates and changes resort wide during daily stand ups to maintain guest expectations throughout their stay
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  • Palm Beach Marriott Singer Island
    At Your Service Supervisor
    Palm Beach Marriott Singer Island Aug 2012 - Present
    ● Leading all AYS Agents through their shift as supervisor.● Organize all resort information and assure all agents are aware of new procedures & Resort Outlet hours● Implement SOP’s and ensure all associates are following Resort Policy, Procedures, and Standards. ● Verify the hours worked & supplemental earnings of associates and input the weekly schedule into EZ Labor● Contacted both the guest and leadership from other departments to resolve to guest satisfaction.
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  • Palm Beach Marriott Singer Island
    At Your Service Agent
    Palm Beach Marriott Singer Island Oct 2011 - Aug 2012
    ● Answer phone calls including all guest request and inquiries in a professional manner and directing the calls to the correct location or providing the assistance required.● Work with AYS team to make sure all tasks are completed and followed up with, all guest request or complaints.● Maintain a professional and friendly working relationship with all other associates and departments to guarantee the best guest service experience for all.
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  • Palm Beach Marriott Singer Island
    Food And Beverage Server
    Palm Beach Marriott Singer Island Mar 2011 - Oct 2011
    ● Greeted all guests in a welcoming manner informing them of any specials.● Took all food and beverage orders making certain all special request are conveyed to the kitchen.● Maintained guest satisfaction throughout the meal and time of stay, used the guest name per Marriott standard● Followed up with all guests to ensure satisfaction with all aspects of meal and stay if possible.● Trained in all outlets; Both Pools, Beach, Coffee Shop, Cocodimama, and In Room Dining.
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Mandy Ling Skills

Guest Service Management Hospitality Phone Etiquette Food Service Customer Satisfaction Retail Cash Handling Microsoft Applications Project Management Train Staff Coaching Positive Energy Organized Self Starter Multi Tasked Switchboard Operator Hotels Front Office Restaurants Guest Recovery Restaurant Management Inventory Management Food Cost Management Payroll Resorts Food Customer Service

Mandy Ling Education Details

Frequently Asked Questions about Mandy Ling

What company does Mandy Ling work for?

Mandy Ling works for Palm Beach Marriott Singer Island

What is Mandy Ling's role at the current company?

Mandy Ling's current role is at Palm Beach Marriott Singer Island Beach Resort and Spa.

What is Mandy Ling's email address?

Mandy Ling's email address is ma****@****ort.com

What schools did Mandy Ling attend?

Mandy Ling attended Palm Beach Community College.

What skills is Mandy Ling known for?

Mandy Ling has skills like Guest Service Management, Hospitality, Phone Etiquette, Food Service, Customer Satisfaction, Retail, Cash Handling, Microsoft Applications, Project Management, Train Staff, Coaching, Positive Energy.

Who are Mandy Ling's colleagues?

Mandy Ling's colleagues are Lopez Audrey, Jacqueline Johnson, Sean Slattery, Charles Petronella, Sean Slattery, Maria Lisa Montoya, Audley Lee.

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