-Eager to take on roles that combine leadership in administrative operations with patient-centered service.-Experienced in patient-facing roles, maintaining the highest standards of privacy and service through HIPAA compliance.-Focused on contributing advanced skills in Google Workspace and EHR systems to achieve organizational goals.

- Greeted and welcomed patients on a day to day basis-Acted as the primary contact for resolving patient concerns, identifying solutions quickly and effectively- Ensured compliance with HIPAA and confidentiality policies while handling sensitive patient data- Monitored patient scheduling and coordinated provider workflows to ensure seamless operations and minimize delays- Interviewed, trained, and onboarded new employees

- Designed, developed, and implemented a program for onboarding new patients- Met with patients virtually and in person to introduce them to the practice- Adapted the program to meet changing office needs - Charted and maintained records of all patient interactions - Maintained contact with patients after appointments to insure quality of care

- Scheduled social media campaigns on multiple platforms- Created and scheduled a weekly newsletter- Contacted lists of leads and introduced potential patients to the practice - Designed brochures, and other marketing materials- Filmed, photographed, and designed social media content

- Experienced in leading teams in high volume customer flow and high stress level situations. - Implemented policy changes on a regular basis- Monitored inventory flow and daily sales