Mandy Maloon Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Seattle, Washington, United States

Northgate Clinic, Seattle Wa

Processed requests for advanced imaging and surgical procedures requiring utilization review for Washington Medicaid, including magnetic resonance imaging, computed tomography, cardiac imaging, PET Scans, PET-CT scans and surgeriesAssisted providers/facilities with the submission procedure, including answering questions regarding registration for iEXCHANGE, web-based submissions, One Health Port, imaging questionnaires and clinical/chart note requirements for reviewsLoaded provider lists, iEXCHANGE accounts, submitting providers and CPT procedure codes into CAREPLANNER and the online iEXCHANGE database

Assessed callers for suicidal ideation and concerns regarding domestic violence and drugs or alcohol; provided crisis counseling and referrals to emergency servicesTriaged calls based on appropriate level of care needed; provided explanations and interpretations of benefits/coverage, benefit authorizations, & treatment plan processingAdvocated for members to secure coverage of needed mental health servicesCompleted timely and accurate documentation of all calls

Pacific Palisades, California

Answered incoming calls on a multi-line phone systemMaintained customer accounts and updated computer and online database Processed mail, handled daily accounts receivable and bank deposits Edited and proofread outgoing written copyRewrote training manual for the use of all product entry technologies for new hires

Greater Los Angeles Area

Provided care, supervision, and counseling to children ages 6 to 13 within a level 12 residential treatment facilityEngaged in recreational activities designed to teach cooperation and appropriate coping skills with the residents, and supervised weekly community outingsMaintained daily behavioral reports on each residentMonitored client/family phone calls and visits

Santa Barbara, California Area

Provided care and supervision to adults ages 18 – 75 within a level 12 residential treatment facilityDispensed prescribed medication and first aid to clients as neededAssisted clinicians with the design and implementation of health and behavior modification plansCompleted daily behavioral reports, case logs, and special incident reports

Associate Of Applied Science (Aas), Allied Health And Medical Assisting Services

Master Of Arts (Ma), Counseling Psychology

Emphasis in Marriage and Family Therapy

Bachelor Of Arts (Ba), Sociology