Take a Bio-individual approach in helping people define and reach their health and wellness goals in relations to Physical, Mental, Emotional, and Spiritual Health.

Direct point of contact for 100+ existing wholesale accounts; priority given to top 35 key accounts with focus on customer retention, introducing new product, and increasing sales and growth year to year. Proactively manage customer orders, accelerating achievement of 6-month $1M sales target by 2 months through recommendations of percentage of product increase and new product line additions tailored to each customer's standards and guidelines.Manage all order details from submitting and confirming PO's with Domestic and International vendors to in-house assembly and fulfillment while focusing on customer satisfaction and streamlining transparent and effective vendor relations.Created and manage tracking and reporting of product quality issues; communicate with vendors, customers and design team to identify trends and opportunities for improvement as well as analyzing time/cost profitability per product.Generate sales reports based off past annual sales, used to forecast accurate projections and pricing for upcoming year; taking into account possible future product developments, market trends, and competition.Designed in-house office production schedule and guidelines to increase productive workflow and efficiency while encouraging formation and fulfillment of weekly and monthly KPI's.Initiated development and manage all inventory (200 + products) for online retail website nationalparksouvenirs.com; expanding into this market increases company revenue by 10+% each year.

Oversee quality control and pre shipping production process and scheduling. Management of on site and off site production team. In charge of shipping and invoicing.

Accounting and budgets, recording sales, Inventory Management and HR.

Administered tour and destination knowledge via phone, email and customized internet portals to provide information on trips operated for prospective clients and vendors while expanding and finalizing sales.Generated detailed supporting documents for all reservations with vendors, suppliers, and clients, maintaining accurate company inventory linked to staff and fleet utilization.

-Trained and managed 30 new staff. -Responsible for all aspects of staff development, coaching, policy adherence, and successful job performance. -Developed, organized, and conducted in-house and on the road training; focusing on tour logistics, effective leadership, time management and safety. -Supported direct manager and operations team through designing new travel itineraries, compiling trip notes, and scheduling of leaders based on individual performance and trip needs. -Managed vehicle, client, health and weather emergencies while responsible for 24-hour emergency operations line. -Analyzed unique needs of dozens of different situations to maximize safety and minimize disruption of tour itinerary. -Managed PEAK group leaders in the Northwest and Alaska in-house and remotely by providing thorough destination and logistical knowledge. -Provided continued leader support and performance feedback throughout the duration of the season. -Developed and maintained reliable and trustworthy relationships with regional activity vendors, campgrounds, hotels, and auto shops to satisfy trip, fleet and equipment needs. -Arranged appropriate commercial vehicle inspections on company fleet to ensure compliance with state and federal safety standards. -Assisted in the new enforcement of safety/risk assessments on all current vendors. -Worked closely with other department managers in writing and initiating new company policies and procedures while Trek America became incorporated into the new North American PEAK DMC

-Led small group adventure tours throughout the US, Canada and Alaska for several global travel brands. -Responsible for all aspects of tour organization and leadership, while working to protect and promote the particular travel style and core values of each brand. -Key duties included planning itineraries and working with local suppliers, management and accounting of tour funds, researching and interpreting the nature, history and culture of national parks and cities, maintaining and repairing vehicles and equipment, updating leader notes and destination information, and ensuring that clients enjoy a safe, memorable tour experience.

-Consulted clients with vacation choices and fulfilled travel arrangements including flights, accommodations, and cruise reservations. -Managed travel inventory using Sabre travel software, Carnival Cruise Lines internal system, and other internet and travel vendors. -Responsible for accurate payments from customers to travel suppliers overseeing accounts receivable and accounts payable.