Mandy Morrison Email & Phone Number

Fergus, Ontario, Canada

Created and designed all aspects of the cafe including food and drink menu, brand and marketing materials, decor and overall vibe. Responsible for recruiting, hiring, training and supervision of staff including scheduling, payroll and ensuring policies, procedures and food safety is adhered to at all times.Successfully managed inventories, expenses and monitored profit margins and monthly budgets.Managed the customer experience, resolved customer complaints promptly and effectively, built strong relationships with customers and the local business community.

Elora, Ontario, Canada

Built and designed a successful artisan ice cream business from scratch during the COVID pandemic to effectively pivot during a difficult time for small business.Crafted artisan small batch ice cream flavours in our production kitchen - this includes recipe development, creating ice cream mix, churning and freezing product to be served at retail window. Responsible for recruiting, hiring, training and supervision of staff to provide quality products and top-notch customer service. Participated and catered many fundraisers, weddings, local events and markets with our mobile ice cream tricycle.

Guelph, Ontario, Canada

Act as a primary QA contact to assist in troubleshooting and problem solving quality issues.Approve master documentation and review internal batch records and release product for sale in SAP.Represent Quality & Compliance on task forces/committees/process improvement projects.Identify non value-added activities and lead the implementation of innovative approaches to continuously improve current systems and processes.Comply with J&J policies, quality/technical standards, health, safety, and environmental regulations, and regulatory requirements (Health Canada, United States FDA).

Guelph, Ontario, Canada

Participate in dairy-based product development initiatives to improve the quality of existing products and increase the cost efficiencies in the manufacturing facilities. Provide technical support and expertise in problem solving for issues relating to product development and functionality of products. Support and coordinate plant trials within a manufacturing environment. Generate and maintain raw material and finished product documentation for all related products. Troubleshoot laboratory processes and equipment to ensure operational efficiency and accuracy.Conduct and coordinate internal and external sensory evaluation tests and accurately analyze products.

Kitchener, Ontario, Canada

Advise and provide food regulatory guidance to internal business units on new product innovation, regulatory interpretation, claim validation and the promotion of nutritional attributes.Developing and maintaining accurate food labelling information for finished products (allergens, nutrition, ingredient statements, product name, claims) to assure compliance with regulations (Health Canada & FDA).Developing the copy deck template for artwork, reviewing artwork for regulatory compliance, and approving packaging.Managing product specifications and documents of new and existing products.Management of Gluten-Free, Kosher, Organic and other food-related certifications.

Toronto, Ontario, Canada

Responsible for product composition and label regulatory compliance for finished goods manufactured and sold in the Canadian market.Supports business partners (Procurement, R&D, Marketing, etc.) on new product development, product reformulations, product claims exploration and label redesigns as needed to ensure regulatory compliance. Key day-to-day business continuity activities include ingredient & formula reviews, labelling & marketing claim exploration and act as expert on food legislation and guidelines issued by regulatory authorities in Canada.

Cambridge, Ontario, Canada

Manage product and packaging development of fried and baked potato chips, snacks and cereal products by maintaining existing products specifications and developing new products from concept to launch.Operate pilot plant manufacturing equipment for batch trials and conduct analytical testing on samples and finished goods.Conduct sensory analysis of various raw materials and finished products and prepare samples and paperwork for external lab testing.Conduct experiments and plant trials in manufacturing facilities, as required.

Ice Cream Technology

Course includes the following topics: Canadian and International Regulations Mix Processing - batch and continuous: blending.

Cheese Making Technology

Course includes the following topics: Different processes of milk preparation for cheese making, including the basics of cheese milk.

Dairy Processing

The production, processing, chemistry, microbiology and marketing of fluid milk, frozen dairy products, cheese, fermented dairy foods.

Certificate, Canadian & Us Food Labelling & Compliance

Mandatory Labelling Information: Learn the critical elements required on food labels according to Canadian & US regulations. This section.

Bachelor Of Science - Bs, Nutrition Sciences

Bachelor Of Science - Bs, Nutrition & Nutraceutical Science