Registered Nurse
CurrentOperations:• Conduct pre-insurance check-up according to company’s standard• Assist in answering internal and external medical-related enquiries• Deliver training sessions to servicing agents (general health topics/ updates from medical department)• Regular visits to panel medical service providers to ensure quality assurance is achieved• Provide orientation to newly on-board nurses• Ensure smooth operation within nurse team and ensure expected TAT is… Show more Operations:• Conduct pre-insurance check-up according to company’s standard• Assist in answering internal and external medical-related enquiries• Deliver training sessions to servicing agents (general health topics/ updates from medical department)• Regular visits to panel medical service providers to ensure quality assurance is achieved• Provide orientation to newly on-board nurses• Ensure smooth operation within nurse team and ensure expected TAT is reachedProject participation:• Involve in project development (e.g. PRU Satellite ME/ PRUNurse WhatsApp channel)• Inter-departmental cooperation to enhance project workflows (e.g. medical network team, customer service team, product team, etc)• Provide operational training to part-time nurses and panel medical service providers• SOP and quality assurance manual development as per operational needs• Regular monitor and review with other teams after project implementation• Ensure ad-hoc tasks are achieved in expected TAT with satisfactory quality Show less