-An online-vintage furniture business that sources, procures and lacquers pieces and then ships them locally and/or based on zip code primarily through the east coast - TX.-Primary sales tool is Instagram. Have grown social media following to approximately 17k.-Have learned to navigate the challenges of social media and primarily Instagrams algorithms.-Have strived to have 100 percent customer service. Not a big box store thus a more personalized response/care to clients.-Have… Show more -An online-vintage furniture business that sources, procures and lacquers pieces and then ships them locally and/or based on zip code primarily through the east coast - TX.-Primary sales tool is Instagram. Have grown social media following to approximately 17k.-Have learned to navigate the challenges of social media and primarily Instagrams algorithms.-Have strived to have 100 percent customer service. Not a big box store thus a more personalized response/care to clients.-Have built successful relationships with customers, painter, shippers, and buyers. -Have navigated the challenges (shipping, gas prices, furniture prices, competition and more) of a small business especially during 2020-2022. Show less

Project manager responsible for maintaining employee and customer training websites. Served as primary point of contact for the sales field and national accounts. - Managed $40 - $60K development budget.- Devised course creation matrix and assigned responsibilities and deadlines to other department members. Monitored plan to ensure monthly, quarterly, and yearly goals were met. - Managed vendor relationship for websites and continuously evaluated production efficiencies/best… Show more Project manager responsible for maintaining employee and customer training websites. Served as primary point of contact for the sales field and national accounts. - Managed $40 - $60K development budget.- Devised course creation matrix and assigned responsibilities and deadlines to other department members. Monitored plan to ensure monthly, quarterly, and yearly goals were met. - Managed vendor relationship for websites and continuously evaluated production efficiencies/best practices. Released enhancements as needed.- Measured website usage each month and reported findings to peers and management. Achieved approximately 1,500 customer registrations and 375 internal accounts.- Oversaw website maintenance and updates through content management system. Ensured courses were up-to-date and accurate. Conducted surveys and/or talked with internal and external customers to determine topics/issues that needed to be addressed on websites. - Designed, edited, animated, self-timed, and added audio as needed to course templates, sales and soft skills courses, PowerPoint® shows, FLASH presentations, games, checklists, worksheets, and quick tips. - Provided marketing flyers and customized emails for sales field to promote/market website to customers.- Established annual schedule of classes offered to internal employees. Posted, advertised, and updated employees on the schedule every quarter. Tracked attendance through internal LMS and reported attendance to management.- Created, updated, and maintained departmental Intranet page using FrontPage.- Assisted with preparation of annual budget by providing field management with any data relevant to the employees’ and/or customers’ participation in department training activities. Show less

Directly responsible for coordinating and tracking customer training activities. Worked with internal trainers and external vendors to ensure appropriate topic(s), the event was within budget, and customer expectations were met or exceeded. - Acting as the National Accounts Liaison and primary customer contact, supported United Guaranty’s business initiatives relative to providing training and development programs for selected customers.- Administered all online programs for internal… Show more Directly responsible for coordinating and tracking customer training activities. Worked with internal trainers and external vendors to ensure appropriate topic(s), the event was within budget, and customer expectations were met or exceeded. - Acting as the National Accounts Liaison and primary customer contact, supported United Guaranty’s business initiatives relative to providing training and development programs for selected customers.- Administered all online programs for internal employees and external customers.- Coordinated external training programs – scheduled trainer(s), booked program location, ordered all necessary courseware including participant manuals/handouts, give-aways and refreshments, tracked program participation, and provided feedback to sales field and management. Show less

Leadership team member in a fast-paced, ever-changing environment. Required a high-energy level, strong work ethic, impeccable customer service, and the ability to multi-task. - Assisted store that had daily sales of approximately $1,000 - $3,000 and staff headcount ranging from five-to-seven employees.- “Over the top” customer service was imperative.- Part of ground-floor-up growth – four stores when employed. Currently, over 30 stores.

Prepared various tax projects for a portfolio of assigned clients. Researched laws and regulations to meet compliance in each state. Reported assets for each client in the states where business was conducted in a timely manner to meet regulations and avoid penalties.- Managed, analyzed, and reviewed fixed asset reports for assigned client base.- Clients included, but not limited too, Coca-Cola Enterprises, Haverty’s Furniture, and Intercontinental Hotels.- Reported, for property tax… Show more Prepared various tax projects for a portfolio of assigned clients. Researched laws and regulations to meet compliance in each state. Reported assets for each client in the states where business was conducted in a timely manner to meet regulations and avoid penalties.- Managed, analyzed, and reviewed fixed asset reports for assigned client base.- Clients included, but not limited too, Coca-Cola Enterprises, Haverty’s Furniture, and Intercontinental Hotels.- Reported, for property tax purposes, to each state based on the defined depreciation rules and other regulations. Show less