Mandy Perrigo, Cpp Email & Phone Number

Omaha, Nebraska, United States

Greater Omaha Area

Greater Omaha Area

Responsible for payroll activities for the organization including all aspects of payroll processing, vendor payments and general ledger entries. Maintains and prepares all payroll related documentation related to deductions, audits and regulatory requirements and administering leave policies. Conducts testing of online payroll system updates as needed to.

Greater Omaha Area

Responsible for payroll, insurance, and maintenance of records for the company’s branches throughout the Midwest, Florida, and Pacific Northwest. The Payroll/HR Specialist provides quality HR compliance and administrative support to Helget Gas vendors and team members.

Omaha, Nebraska

Provides Manpower Coverage Analysis and staffing recommendations for Marriott's network of Global Reservation Centers. Maintains an understanding of each center's scheduling processes and procedures and assist each center by troubleshooting issues with Marriott's Workforce Management software. A critical part of the Network Operations support team.

Greater Omaha Area

Responsible for supporting the Customer Care department as part of the organization’s administrative team with leadership responsibilities. Execute special and/or confidential projects for the Senior Director and/or Directors. Analyze problems and formulate recommendations to achieve desired results. Leads in tactical initiatives which support department.

Omaha, Nebraska

Provides workforce resource support and Payroll to Customer Care associates. Inputs Customer Care Contact Center staffing information into IEX on a real time basis. Maintains workforce assignments via departmental databases, optimizes productivity via IEX, and manages the department attendance database for 250 associates. Processes payroll in Atlas.

Omaha, Nebraska

Retrieve and analyze email for associates to ensure they respond to customers with quality according to company standards. This gathered information is then used in employees’ annual reviews. Also trained personnel on how to complete the responsibilities in the Customer Care Internet position. Provide positive and constructive feedback to team members..

Omaha, Nebraska

Respond to emails and inquiries sent in by customers. Assist customers via email and phone in navigating the Marriott website and provide information according to Marriott’s guidelines. Assist in troubleshooting, when customers are having problems with the website functions. Up-sell products and services to create better Marriott experience in the future..

Omaha, Nebraska

Supervise the Internet Customer Care Representatives, when the Manager is not available. Assist associates with any questions or problems they may have regarding customers’ inquiries or Marriott policies. Duties also include conducting investigations to research and resolve issues and customize responses to match customers’ business needs.

Omaha, Nebraska

Input hotel details/rates into the reservation database and airline systems. Data was used by reservation agents and travel agents to provide customers with the most current information.

Omaha, Nebraska

Respond to emails from customers with compliments and complaints regarding hotel stays or interactions with staff. Document details of guests’ experiences and communicate data with colleagues and hotel’s management team to ensure customers are satisfied and problems rectified to enhance repeat business and future referrals. Serve as liaison to transfer.

Omaha, Nebraska

Assisted diverse customers in booking Marriott accommodations.

Master'S Degree, Human Resources Management And Services, 4.0

Activities and Societies: Golden Key International Honour Society and Sigma Beta Delta Honor Society

Bachelor'S Degree, Business Administration And Management, General