Support Coordination done with you in the drivers seat! I will support you to have the best team around you to support your day to day needs to have your best life. I also provide recovery coaching to support with psychosocial disabilitys to live a full and contributing life. You will be assisted to take more control of your lives and to better manage complex challenges of day to day living. Through strong and respectful relationships and skilled coaching, you will be supported to build capacity, including strengths and resilience. Recovery coaches will work collaboratively with people, their families, carers and supports to design, plan, implement and adjust a recovery plan.I will support you to help you understand and get the most out of your plan.

The program will help you make a plan to meet your individual needs and achieve your dreams.Together we will build on your strengths to help you achieve lasting recovery and a healthful life.We empower people to find lasting recovery. Our expert team supports you with proven therapeutic techniques. We help you do what you need to achieve lasting recovery from substance misuse.

Facilitate better coordination of clinical and other supports and services and deliver person centred care tailored to the persons needs. Strengthen partnerships and build better links between various clinical and community organisations. Promote a community based recovery model.

Collaboratively plan and support the transition from hospital back into the community. Provide diversion services to reduce hospital presentations. Support and facilitate the engagement of local services for individuals. Promote a community based recovery model to underpin community and clinical support.

In Home Services Team LeaderProvide day-to-day supervision and leadership of a team of home care support workers. Assist with the recruitment and orientation of new staff, providing guidance and support, assessment of work practices, client documentation and other related activities. Provide hands on guidance to team of support workers who conduct initial home visits. Liaise with allied health professionals and supervise a team to ensure the provision of direct care services by providing quality and flexible community-based service models to meet client needs. Handle issues such as safety planning, counseling, risk assessment, securing long-term housing, financial management, independent living skills, mental health and well being. Conduct support and supervision / line management of employees.

Customer Service Officer/Records Officer/Application and Allocations OfficerProcessed bonds and handled general inquiries via phone and in person. Liaised with the regional manager and the manager of housing services to appropriately allocate tenants based on individual needs. Collaborated with Department of Child Protection in WA, as well as the Women’s Refuge (Waminda) in Northam and the Juvenile Justice Department. Experience working with Indigenous Australians, people that are homeless or at risk of homelessness & people with drug & alcohol issues

Care Coordinator/Icare Trainer/Occupational Therapy Assistant (OTA)Completed rosters, wound care management, prepared and submitted aged care funding instrument (ACFI’s), day-to-day facility coordination, and oversaw and maintained budgets. Supervised staff, performed training, and provided GP Management. Improved efficiency by upgrading from a paper-based system to a paperless system, training healthcare professionals within the organization on the electronic health record. Assisted clients with rehabilitative activities and exercises outlined in treatment plans, monitoring individual activities to ensure they are performed correctly.

Provided assistance in a Lawyer’s office such as conducting registration and licensing searches, title searches, asset searches, and filing for judgments.

Assisted in the development of behavior support programs, and conducted the implementation of behavior support programs as recommended by consultants. Served as liaison between family members and other service providers, supporting the person with a disability. This role required well developed skills and experience in dealing with difficult people, and often involved the skills to effectively defuse highly confronting conflicts and disputes.

The team's focus is primarily on clients who suffer severe cognitive and psychiatric disability and associated clinical and systemic complexity.