Mandy Williams Email and Phone Number
Mandy Williams work email
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Mandy Williams personal email
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With over 15 years of experience in program and project management, I bring a strategic mindset to creating and executing initiatives that drive growth, streamline processes, and deliver measurable results. I thrive on managing complex projects, aligning cross-functional teams, and ensuring that every program meets—and exceeds—business goals.Throughout my career, I’ve led a variety of initiatives across Learning & Development, talent management, and organizational effectiveness. My approach combines a big-picture perspective with meticulous attention to detail, making sure each program I manage is both strategically aligned and flawlessly executed.💼 Core Strengths:End-to-End Program Management: From initial scoping to execution and improvement, I lead programs that support organizational goals. My work at Phreesia included transforming onboarding to cut time by 75%, boosting retention and satisfaction.Project Management Expertise: Skilled in establishing timelines, coordinating resources, and managing stakeholder communication. I have a proven ability to bring order to complex, multi-phase projects and ensure they deliver high-impact results.Talent Development: Leveraging my L&D background, I’ve built and launched leadership programs that support key career transitions and skill development. This includes managing talent assessments, succession planning, and performance management processes that align with company objectives.💡 How I Work:Strategic Alignment: I partner closely with stakeholders to ensure every project aligns with the organization’s goals and drives tangible outcomes.Data-Driven: By analyzing metrics, I continuously evaluate and improve program effectiveness, ensuring each initiative is efficient and user-centric.People-Centric Approach: I believe in building strong relationships, understanding team dynamics, and creating inclusive environments where everyone can contribute.Whether managing talent programs, leading company-wide initiatives, or driving cross-functional projects, I am committed to delivering solutions that help both organizations and individuals reach their potential.
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Learning And Development ManagerPhreesiaPost Falls, Id, Us -
Learning And Development ManagerPhreesia Dec 2022 - PresentWilmington, De, UsI partner with HR teams and business leaders to design, develop, and deliver tailored learning solutions that align with strategic objectives and drive measurable outcomes. I manage and evolve LMS platforms (LearnUpon, Workday Learning) to support New Hire Core Training, leadership development, and talent growth, while leading communication strategies to foster company-wide adoption. My key achievements include launching a leadership training series with a 90 NPS, developing a high-performer talent program with a 95 NPS, and introducing CliftonStrengths coaching to enhance individual and team performance. -
Senior Manager, Leadership Development Global CareT-Mobile Jun 2016 - Sep 2022Bellevue, Wa, UsIn my role at T-Mobile, I led a team of four frontline leadership development consultants to deliver innovative onboarding programs across 50 locations in five countries. I spearheaded the launch of the Global Care Academy, designing onboarding content for over 5,000 leaders and aligning strategic initiatives with T-Mobile's broader vision. I built and managed a team of 74 frontline leadership development managers across 57 outsourced call centers, translating T-Mobile’s mission into tangible leadership outcomes. -
Learning And Development ManagerT-Mobile Jun 2012 - Jun 2016Bellevue, Wa, UsWhile working as L&D Manager, I developed and headed a team of 12 trainers and training assistants, prioritized L&D goals, and oversaw all aspects of 360 new hire classes and 1400+ employees for an inbound call center. I evaluated training and learning requirements by conducting comprehensive analysis, maintaining cross-functional collaboration, and overseeing data-driven initiatives. I built and promoted a productive work environment with the organization by delivering out-of-the-box solutions. -
Project Manager, PmoT-Mobile Nov 2009 - Nov 2012Bellevue, Wa, UsWhile working as Project Manager, I streamlined and oversaw multifaceted PMO initiatives to ensure seamless execution of new launches and conversions. I coordinated strategy sessions with executive leadership to drive roadmap implementation and forecast initiatives for the upcoming quarter and year. I directed all facets of project governance and risk management to finalize project deliverables within a predefined time, scope, and financial constraints. I provided inspirational leadership to project teams on identifying and capturing process improvements. -
Team Manager | Business Support ManagerT-Mobile May 2004 - Nov 2009Bellevue, Wa, UsIn this capacity, I strengthened productive relationships with diverse stakeholders to achieve defined business goals. I conducted detailed analysis of call volume data and recommended corrective action plans to deliver outstanding customer service. I provided comprehensive guidance to staff members regarding T-Mobile policies. I synchronized with T-Mobile corporate and front-line team in the call center to drive key initiatives. I delivered support to the training team on continuous development and training process.
Mandy Williams Skills
Mandy Williams Education Details
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Western Governors UniversityManagement And Leadership -
Boise State UniversityComputer Information Systems
Frequently Asked Questions about Mandy Williams
What company does Mandy Williams work for?
Mandy Williams works for Phreesia
What is Mandy Williams's role at the current company?
Mandy Williams's current role is Learning and Development Manager.
What is Mandy Williams's email address?
Mandy Williams's email address is mq****@****ail.com
What schools did Mandy Williams attend?
Mandy Williams attended Western Governors University, Boise State University.
What skills is Mandy Williams known for?
Mandy Williams has skills like Team Leadership, Leadership, Training, Team Building, Telecommunications, Management, Customer Service, Performance Management, Project Management.
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