Product Training Specialist
Current- Designs, coordinates, facilitates, and enhances internal product/underwriting/compliance training events; handles all areas of events from planning curriculum to post-event responsibilities. Researches methods for.
- Establishes relationships with business unit management to assess short-term and long-term training needs (identify their needs for new/additional programs, courses, or services).
- Identifies and documents customer objectives, audiences, guidelines, timeframes, and distribution/presentation methods. Provides recommendations and feedback.
- Sources and/or maintains internal/external vendor relationships to ensure smooth implementation and collaboration.
- Partners with Corporate Communications for announcement materials and distributes materials via multiple internal media outlets; ensures compliance with procedures, company policies and corporate identity.
- Develops and maintains records of training activities, registration, and employee transcripts within the LMS. Provides guidance and updates to employees on system navigation.
Mar 2022 - Present
